Took all of a minute. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. The incident is an example of how things can go wrong even when sellers do their best to ship using tracking. Learn how to cancel an order and how it can affect your performance on eBay. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. I called usps and they said it would be delivered today and said the tracking info was wrong, the info would be updated to the correct info. Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! Try it free. what can i do? If possible, we recommend trying to collect your package from the original address. In some cases, I will list the item as delivered to agent, where I am the agent signing on behalf of the customer. Usually this means someone at your home received a package on your behalf, someone at work received a package for you, or your package was rerouted to an authorized agent service (like a shipping locker company or the local post office). "Latest Update: your item has been delivered to an agent for final delivery in PALMDALE, CA 03550 on January 18, 2023 at 10:36 am." Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. If the seller has already shipped the item, they won't be able to cancel the order. Below are some tips to consider while listing and shipping your item. The USPS final delivery agents are the drivers who deliver . There was a problem fetching the translation. [CDATA[ The result is no package. The package was delivered to the agent for final delivery in Indianopolis, IN November 15th. Below we run through exactly what this tracking message Delivered to Agent for Final Delivery means, who these agents are, why they are being handed to these agents, and what you need to do to actually get your package at the end of the day. This subreddit is not affiliated with or endorsed by the United States Postal Service. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. Consider adding insurance so that youre covered if the item is lost in transit. document.write ('&cb=' + m3_r); If you are trying to get an idea of where a package is after checking its status on the USPS . He started his first blog at the age of 11, and has since gone on to start several successful businesses. The overwhelming majority of packages handled by the USPS, by FedEx, by UPS, and by other shipping partners are going to be handled by their own employees right up until the moment of delivery not handed over to agents to go the last mile. Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. After all, not many people remember going down to the USPS and speaking to someone at the post office about authorizing different agents that can receive their packages on their behalf. Is Getting a Refund for a USPS Late Delivery Possible? 100% satisfaction guarantee. Our guides below will help answer any questions you might have about shipping on eBay. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. They get so much Priority mail that they justassume everything is going there without looking at the label. Create an account to follow your favorite communities and start taking part in conversations. Most of the time thats not going to be a huge problem, as its not like the USPS mail carriers are going to be handing boxes from Amazon over to just anyone and everyone walking by your street assuming that they are your neighbors and that they have a good relationship with you. Get a PO box online while maintaining a real street address. Will you be reimbursed for the lost or stolen package? A dialog will open as you type your search terms. ..if you are shipping from Russia to Indiana, the agent is the customs agency who processes the package through international customs, so sounds like the parcel is still in customs. How to Set up Your Shipping Options: First Steps, Update item specifics in bulk using the file download/upload feature, How to create a listing: the step-by-step guide, Rules and restrictions in selling: items categories and number of listings, How to register as a seller on eBay: step-by-step guide, What to Do if My eBay Seller Account Is Blocked, How to Set up Your Shipping Options: Step-by-step Guide, How to Set Shipping Exclusions to Specific Regions, How to make your packaging eco-friendly: 11 tips for a sustainable eBay seller, How to make your listings more mobile-friendly, Checklist: your perfect listing to sell clothes, New Bulk Listing Tool: advantages and features, How to list faster with business policies, How to create a listing with a charity option, Selling Limit and Zero Insertion Fee Listings, How Listing on eBay International Sites Can Help Increase Sales, eBaymag: the tool to manage listings and optimize shipping, How Buyers Feedback Affects Your Feedback Metrics, How to improve your seller performance standards, Setting buyer requirements or blocking a buyer, What to do if a buyer has not paid for the item, Monthly Zero insertion fee listings and basic fees on international eBay sites, Changes to VAT import regulations for the EU in 2021, What does it mean for eBay to manage payments, How to set up and change your payment method for fees and selling costs, Selling Products with a CE Mark into the EU, Extended Producer Responsibility (EPR) for business sellers listing on ebay.fr, Extended Producer Responsibility (EPR) in Germany, Using of the UKCA/UKNI and CE markings in the UK market, eBay Stores on international eBay sites: fees and benefits, Connect with more buyers using social media, Promoted Listings Standard, Advanced, or Express? So keep an eye out for messages from your buyers and respond promptly. If the shipping address you provided during checkout is incorrect, select Contact the seller on the order page and see if they'll cancel the order. Look no further! If your package was delivered to an agent but you havent actually received it, dont panic! If youve received feedback from a buyer that you dont think is accurate or fair, take a look at this article. The second reason that delivered to agent for final delivery may mistakenly end up on your tracking, is if the postal carrier accidentally typed the wrong code while handling your shipment. '&charset='+document.characterSet : '')); Read more below. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. To track your package online, follow these instructions: Visit the official USPS website. document.write ("?zoneid=4"); If a package is marked as Delivered to Agent for Final Delivery but no one has let you know that they accepted your package for you, and your package isnt where you were expecting to find it, its time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization that sent the package to begin with. If the authorized agent was your spouse or a member of your family living at your home the chances are pretty good youre not going to have to do a whole lot of hunting to find your package. if (document.context) document.write ("&context=" + escape(document.context)); Sellers talk about the importance that choosing the right shipping service, Oh, Ship! If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. If that time comes, youll want to know exactly how to navigate that situation. In the case of mail rooms, they may be handling delivery for a large number of tenants at once, which is what can cause the delay. Ultimately, this is completely dependent on the agent that received your package. So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. It is only a 20.00 item. Re: Delivered to Agent for Final Delivery - What Is It? While this unfortunately wont be able to help you right now, it will ensure that you have full control over your package deliveries in the future. They've done a beautiful job managing my mail and shipping needs. Your position is unchanged in strength. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. As we mentioned above, with so many different pieces of mail and packages being handled by the USPS, FedEx, UPS, DHL, and other companies the infrastructure of the shipping operations are being placed under more and more stress. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? The post office is in Indianopolis, and the customer in Linton it is 80 miles. '&charset='+document.charset : (document.characterSet ? What to do if you provided an incorrect shipping address. If your local post office claims that they cant help you or you need to escalate things further, you may consider contacting USPS directly. //]]>-->,