She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. My 2 night stay at JW Essex House exceeded all expectations. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. Enjoy free WiFi, a full-service spa, and breakfast. They did not give me that so had to sleep on the floor. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Executive lounge was the most bare I have ever seen at a Marriott. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. The Grand Salon can accommodate up to 550 people for a reception or 400 . Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . Lunch Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. Bed was comfortable enough, towels were nice. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. The location is fantastic but the rooms are small and the lounge is closed on the weekends. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Pre pandemic we traveled extensively. Spend your money elsewhere when staying in NYC. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 Directly opposite the hotel is Central Park,. There, you're likely to see a mix of business travelers and vacationing families. Please see our partners for more details. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. I am so sorry to hear about your stay. Bathroom small but functional. . If you buy something through our links, Oyster may earn an affiliate commission. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. But service there blew me away! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. But the most gracious reception I ever met was Hanna , very sweet and accommodating. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Thanks JWMEH! The service was lackluster. (Who are we kidding? That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. I assured her it was not and that I, again, had proof of that. Nothing I can do. They choreographed a truly perfect event/night. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. We went inside to check in and waited about 30 minutes total for a valet to take our keys. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. The real fun with this hotel started after I checked out. Unlock Member Rates! I don't even have AAA. Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. Late 4PM checkout? Stay near iconic Central Park at the JW Marriott Essex House New York. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Staff does their best despite the circumstances. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. The customer service here is exceptional!!! JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. Housekeeping was spotty. This July was horrendous. OMGWhat a great hotel! So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? Pre pandemic we traveled extensively. There are similar hotels available. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. . They hadn't bothered to refill the tissues in the bathroom from the prior guest. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. JW Marriott Essex House New York. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. You should pay a bit extra and to have a view of the park. 330 sq feet . 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? Bottled Water, JW Marriott Essex House - NYC. The room was the typical tiny NYC size. The location couldn't have been more ideal! laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Bryant Park is a short 20 minute walk through Times Sq. Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. We love every time of the year!) There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Pre pandemic we traveled extensively. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. We finally had the engineer come, and he said oh well the heat is off in the hotel. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. We went to the front desk they gave us another room. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. What are some of the property amenities at JW Marriott Essex House New York? Finally our third room was acceptable but we had other problems. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . When I told the front desk they said a manager would contact me. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers A place where pursuing your passions is not only welcomed, it's actively encouraged. No surprise that that never happened. laura.burton@marriott.com. Location is terrific. The staff all look very professional and address you by your name, very personalized. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Front desk check in were not customer service oriented and not very friendly. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. Choose your dates for more accurate prices. This room was like an icebox box - literally. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. Tripadvisor performs checks on reviews. & This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. Please check our partner sites when booking to verify that details are still correct. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. This is the version of our website addressed to speakers of English in the United States. This July was horrendous. Thank you for staying with us at the JWM Essex House New York! Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History Prices are the average nightly price provided by our partners and may not include all taxes and fees. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. We are open with full services now, I apologize for this experience. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. Health club is inadequate. Staff was superb, as was the stay. The room seemed slightly dated and like it hadn't been updated in a while. It was roomy with plenty of natural light filtering in from the windows. There's a restaurant on site. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. Staff was great, especially Gary who check us in. The expected nightly rate for JW Marriott Essex House New York is around $561; a price that is 51% cheaper than the city average. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. My kids were delighted! the, Julie S. said: We had the most amazing stay at the Nellie! There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. Finally our third room was acceptable but we had other problems. Unlock Member Rates! We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. The space was large enough for our family. Rooms are nicer than they used to be, but nothing special. Mitt Romneyran by on the street outside. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? We still do have our Marriott platinum status. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. In hospitality, JW Marriott Team. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. Which popular attractions are close to JW Marriott Essex House New York? Easy grab and go for all the guest at their Club Lounge. I cant begin to describe the horrible nature of our recent stay at this hotel. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. more. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Stay way. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Location. I truly apologize that you were not contacted by our team. We were there Memorial Day weekend and mask wearing was still required inside the hotel. $40!!!!!!!!!!!!!!!!!!!!! Looking forward to staying at this hotel againVery SOON! $95 for cars. Our problem was just . There was a covid breakfast at no additional charge. Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. Some suite categories have separate showers and soaking tubs. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. Even when open it is the worst breakfast I have ever had at a JW. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews Then Essex House tried to tell me I booked the entire thing on points. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. The restaurant was open limited hours with limited food. I had a one night stay here Dec. 17-18, peak Christmas time in NYC. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We. However, all suites feature sofa beds for two additional guests. Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. We were given a room after a long flight that had been flooded the night before. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. There's an onsite 24-hour business center. There was no staff for the front desk, with one person and 30 people trying to check in. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. The restaurant was open limited hours with limited food. What has ensued since then is absolutely absurd. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. JW MARRIOTT ESSEX HOUSE NEW YORK 160 Central Park South, New York, New York 10019 1 212-247-0300 Experience New York City Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. Park View room indicated in my app, or what, but that was certainly disappointing. No room service. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Starts and ends in the lobby. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. Having lived in New York it was great being back as a tourist and staying here. We were given a room after a long flight that had been flooded the night before. No oversized vehicles. I expected location and the building itself to be wonderful. American grill specializing in seafood hosting live music nightly. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Finally our third room was acceptable but we had other problems. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. Meanwhile, service is sorely lacking. There was no staff for the front desk, with one person and 30 people trying to check in. What are some restaurants close to JW Marriott Essex House New York? JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. We did not catch this hotel and its staff at their best. The room was spacious for New York and had the look of faded luxury. Check-in was quick and pleasant. Claim your listing for free to respond to reviews, update your profile and much more. Thank you for the review and we appreciate all of the feedback! Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. She assured me she would get it straight and email me confirmation of my refund. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! You can enjoy a drink at the bar/lounge. Lock in the lowest price from these sites. She reminded me of Jasmine. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. All products are independently selected by our writers and editors. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. FACT OR FAKEOUT? Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Real old-world charm and ambiance. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2 Double Beds. The room and dcor was spectacular, the service provided to our . My wife and I wanted to attend mass our first morning there at a nearby RC church.