The following items are excluded from this policy: See the entire return protection policy for your card here. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. Theres nothing easier than buying a gift card at the last minute. Does the Gold card have purchase protection? Terms apply. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Our partners compensate us. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. A variable APR of 19.49%28.24% applies thereafter. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. Get more smart money moves straight to your inbox. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Marriott Bonvoy Business American Express Card. Delta SkyMiles Reserve Business American Express Card. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. has been collected independently by NerdWallet . As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Items that are rented, leased or borrowed. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Official application link: Blue Cash Everyday Card from American Express. Marriott Bonvoy Brilliant American Express Card. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). Pre-qualified offers are not binding. *Eligibility and benefit levels vary by card. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Check your benefits guide for complete details. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Please try again later. Amex has you covered in that instance, too. Not a Cardmember yet? * These cards include: The Platinum Card from American Express. Credit Score ranges are based on FICO credit scoring. Terms, Conditions and Limitations Apply. Depending on the credit card, the coverage amount and the duration of the protection may differ. Tip: Use WalletFlo for all your credit card needs. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. read full answer Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. For full Terms and Conditions, see www.americanexpress.com/PPterms. We'll run a soft credit check to find special offers, but it wont affect your credit score. Terms, Conditions and Limitations Apply. This should be covered under lost item assuming you have the receipt etc. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. So, checking. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. Shop moreconfidently with your Card knowing we have your back. How do I Earn Membership Rewards Points? Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? Hilton Honors American Express Aspire Card is no longer available through NerdWallet. Check here before booking an award fare. This information may be different than what you see when you visit a financial institution, service provider or specific products site. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. Platinum. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Press question mark to learn the rest of the keyboard shortcuts. Its smart technology that helps us make sure its really you when shopping online. Terms, Conditions and Limitations Apply. Here is a list of our partners. Improve earnings, maximize rewards and track progress toward dream trips. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. For an explanation of our Advertising Policy, visit. The card details on this page have not been reviewed or provided by the card issuer. Do balance transfers affect your credit score? Forbes Advisor created additional star ratings so that you can see the best card for specific needs. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. 10 points per dollar on Chase Dining, hotels and car rentals when you purchase through Chase Ultimate Rewards; 5 points per dollar on flights when you purchase through Chase Ultimate Rewards; 3 points per dollar on other travel and dining; 1 point per dollar on other purchases. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. You must provide an original store receipt (or a printout of an online receipt). All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. Check the. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Big spenders should note that the purchase protection on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Enrollment required. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Amex purchase protection lasts for 90 days from the purchase date. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. This site does not include all credit card companies or all available credit card offers. As with any insurance policy, the devil is always in the details. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. And you'll usually be required to file a police report if you are claiming it as stolen. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . Terms apply. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Improve earnings, maximize rewards and track progress toward dream trips. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. Terms, conditions and limitations apply. As always, check your credit cards guide to benefits to see which benefits apply to you. Dozens of cards offer this benefit. Finders keepers is not really a thing. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. Official application link: American Express Gold Card. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. After logging in, click "File a Claim." Go through the online claim process and provide the required information. TPG values this bonus at $1,200. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Ben Luthi is a former credit card specialist for NerdWallet. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Location: ZOA, SFO, HKG. Finally, be diligent, complete and timely when you file your claims. War, acts of war or service in the military. The Amex EveryDay Preferred Credit Card from American Express. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. You will be asked certain questions about your claim at that time. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. , other credit card benefits you might be eligible for. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. Consumable or perishable items like food and batteries. Dozens of AmEx cards offer purchase protection benefits. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. Related: Best credit cards with purchase protection. Terms and conditions will apply. When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. Blue Cash Preferred Card from American Express. Subject to additional terms, conditions and exclusions. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Disclaimer: NerdWallet strives to keep its information accurate and up to date. You need to typically provide documentation (receipts) and sometimes proof such as a police report. Amex EveryDay Credit Card is no longer available through NerdWallet. $1,000 per item (or $500 per event for natural disasters).*. Official application link: Ink Business Cash Credit Card. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. Terms apply. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. Battle of the premium travel rewards cards which is best for you? Authorized users are also covered, as long as theyre U.S. residents. So how do we make money? Several credit cards may even provide protection if you lose a recently-purchased item. Amex's extended warranty perk applies to warranties of five years or less. The Centurion Card from American Express** and The Business Centurion Card from American Express. Keep in mind that not all purchases or items are covered . The coverage maximum with most American . 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. You want a travel credit card that prioritizes whats important to you. *Eligibility and Benefit level varies by Card. Policies are underwritten by AMEX Assurance Company. Instead, check the benefits guide to see the card's purchase protection coverage. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. NerdWallet strives to keep its information accurate and up to date. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. Select "purchase protection" on the next page and continue the process. 2023 American Express. How do I Redeem Membership Rewards Points. Explore our Cards Terms and Conditions Maximum coverage per purchase protection claim: $500. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. How do I Redeem Membership Rewards Points. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Plus, AmEx can change the coverage at any time. Find the right card for you. Your financial situation is unique and the products and services we review may not be right for your circumstances. Not as useful for those living outside the U.S. Visit americanexpress.com/benefitsguide for details. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Heres what you need to know about foreign transaction fees what they are and how to avoid them. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If your item was stolen, you may need to show American Express a copy of the police report. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. If an item is stolen, file a police report immediately. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. NerdWallet strives to keep its information accurate and up to date. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. Instead, check the benefits guide to see the card's purchase protection coverage. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Visit americanexpress.com/benefitsguide for details. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. He published over 2,000 articles on The Points Guy before becoming a freelance writer. More information can be found here. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. Read more. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. endstream endobj startxref Hilton Honors American Express Aspire Card. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). You can view the full extended warranty policy for each card. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Some issuers also refer to this benefit as purchase security. Business cards are no exception. And Visa offers Purchase Security to Visa Infinite cardmembers. Here is a list of our partners and here's how we make money. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. The annual maximum is also pretty generous at $50,000 per year for most cards. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. The American Express Platinum cards are eligible for American Express Purchase Protection. Here are our picks for the. Past performance is not indicative of future results. Terms, conditions and limitations apply. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. Books, magazines or periodicals of any kind. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment.