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Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. /Contents 2 0 R - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. We also use third-party cookies that help us analyze and understand how you use this website. However, you may visit "Cookie Settings" to provide a controlled consent. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. Embrace the concept that information is there to be shared, unless there is good reason not to do so. Integrate Systems where possible. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. <> Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. Find out more aboutorder communications software. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. You can edit the date if required. Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. We uses analytics cookies to help us improve our website for our users. /F6 13 0 R Training - SWLSTG This is a first step towards a fully integrated electronic patient record.". Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. RiO using the HCPs diary. BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. C},~w3v1tJ&2rb]J rio nhs user guide Further info can be found in the staff privacy notice on the trust intranet. /Group ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. Mental health care often depends on many different health professionals working together to provide complex packages of care. Kate Garraway reveals Derek's heartbreaking words when they thought he << Patients of the trust will be in contact with one or more of these services. We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. NHSmail 2 Training & Guidance. Necessary cookies are absolutely essential for the website to function properly. /Type /Group As such the need to collaborate and share a mutual understanding of the needs of the patient is key to the delivery of efficient, effective services. These cookies track visitors across websites and collect information to provide customized ads. Six London trusts get RiO for mental health | Digital Health It is mandatory to procure user consent prior to running these cookies on your website. The cookie is used to store the user consent for the cookies in the category "Analytics". Specialty - if you work across specialties/services, select the one applicable to this patient note. $se $$D20m UQDg`4 e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f PDF DHSC's written evidence to the SSRB for the 2023 to 2024 pay round Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. endobj The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. An understanding of the patients daily mood patterns is an important aspect of the care process. How to use a pulse oximeter at home l NHS - YouTube From within the RiO Patient Record, select the JUYI tab: Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. The Trust processes information about you, in monitoring and completing Carenotes training. With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. %PDF-1.5 . 4 0 obj The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. It is downloaded to iNurse and the HCPs appointments for that day can be seen. Please follow the instructions within the eLearning Module to find out more. xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? /Image32 7 0 R CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. Data sources Data were collected through in depth . Our Rio Electronic Patient Record (EPR) Software helps you to know more about your patients to deliver better care. Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. You also have the option to opt-out of these cookies. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre EPR software typically integrates with other medical systems. >> Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. NB: Your login details will only be distributed to you on submission of your results certificate. Note that no live patient data has been used in this module. << It serves three London boroughs with a combined population of about a million people. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. RiO: Mental Health: Community and Inpatient ServicesClinical With live online, you can interact, askquestionsand practice new skills all without leaving your desk! Access from RiO : Joining Up Your Information EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. <> The Skype for Business Learning Series will provide you with . ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. On top of this, video calls can be set up instantly without any need for . Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. You can fast track requests and manage pathology and radiology results safely and efficiently. The trust serves three London boroughs with a combined population of about a million people. Rio -- Making Containers Fun Again Deploy, manage, scale, and version your applications with a single command In this video quickstart, we show you how easy it is to install Rio and start. Click here for more information about how we use cookies on our site or read our privacy policy here. <>>> Some patients may have multiple services open to them concurrently. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. /MediaBox [0 0 595.32 841.92] ePMA software helps to ensure that people receive the correct medication at the right time. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. Its took a lot of pressure off my job role. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible The solution provides secure and reliable access to your applications and data, wherever you are. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. Hawks get strong pitching, three-run homers in win over NHS << We use cookies on this site to enhance your user experience. How to use RiO v4.7 To access the RiO Clinical Support, click here Making RiO easier to use. hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. This has already brought tangible benefits to patients and the people who care for them. With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. With ESR Without ESR How to obtain a Smartcard: To obtain a smartcard staff will need to email: rio.support@berkshire.nhs.uk or call 0300 365 2438 and choose option 2 and request an appointment. Our Rio EPR system was developed in collaboration with many healthcare experts. But opting out of some of these cookies may have an effect on your browsing experience. The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. But opting out of some of these cookies may affect your browsing experience. The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. PDF The Application of an Alert to a Patient Record in RiO briefing paper This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. x\o7n?j7@cA5M+:Yv+)=]=!%7E/]&5{z2.>Lb~y^__7gI0L2$sYU`7Og36\Jn= AZewPb~`n2iF3kAmAC0HIXJe$?nec=,rM4zgtQ;R5gjAUJ{6}fDu%>sd%4&. %%EOF It does not store any personal data. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. Configured to fit your requirements, we c. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. /ExtGState The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. Rio Integration Hub is a cloud-based interoperability platform that enables data sharing across care settings to deliver an integrated approach to patient care. Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. endobj Old Street It helps you improve outcomes by providing a holistic picture of patients in your care. Meet government policy and the NHS agenda. Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. Tameside Council Offices By using this website you agree to our use of cookies. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. View Summary Care Records (SCR) - NHS Digital This cookie is set by GDPR Cookie Consent plugin. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. >> With live online, you can interact, ask. NHSmail 2 Portal - Home 213 0 obj <>/Filter/FlateDecode/ID[<81EB6F832F6FC3479431240C66910C25>]/Index[195 32]/Info 194 0 R/Length 94/Prev 824888/Root 196 0 R/Size 227/Type/XRef/W[1 3 1]>>stream Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. (it takes time and is still going on, but its worth the effort) Ensure that all users had access to all relevant records for the patients they see. Train all staff in the retrieval of documents Build and Deploy technologies that enable seamless upload to CITO from RIO Re structure the Metadata for each record to reflect the current structure of the trust and improved document labelling Allowing staff to retrieve information in a safe and timely manner. % - The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. We have a comprehensive and respected training scheme for mental health nurses. Its just changed everything. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. By clicking Accept All, you consent to the use of ALL the cookies. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first.