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- What do you see as the biggest change in this industry over the past 3 years? Interviews for Top Jobs at Dnata. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. My experience was great during the interview session. Generate a list of pending requests from DMIS to analyse advance work load profile. "If given a choice, I would leave my documentation tasks for last. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Lamentamos pelo inconveniente. United Arab Emirates Get started with your Free Employer Profile, Customer Service Representative Interview. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). envie um e-mail para Be sure to include capabilities that will potentially benefit this potential new employer. I was top of my class, and working full time. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. ", "If I had to choose, I would rather be a dynamic leader. Other online job site8 %. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. I feel that this particular position would take my career exactly where it should be. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. The you ill have a hirevue interview. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Talk to the interviewer about a time when you have been able to stretch company resources. ", "Yes, I have been asked to lie on the job before. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) My experience was great during the interview session. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. I have been in the industry 7+ years. Amongst other general interview questions, I was tested on what do acronyms stand for. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. With that said, I also bring public sector experience from earlier in my career. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. I would have participated more in external company events. Show that you are proud of yourself and your career accomplishments! You must create your own answers, and be prepared for any interview question in any interview. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay - collgues de tout type comme par tout. I submitted my application through email. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. A waste of my time! Employee engagement went up, and some powerful connections were made. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. Questions and Answers about Working at dnata | Indeed.com The higher priority tasks, I complete first. I interviewed at Dnata in Feb 2023. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". In my current position, I have had zero accidents in 3 years. How do you react? In addition to all of this, I see that Dnata puts an important focus on carbon footprint. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. I was asked did I google it? Written and technical interview conducted. Contact us here. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Mohamed Jumaid - Customer Service Agent - dnata | LinkedIn Languages:{%selectedMarker.languages%} Even if you're not leading a team, you can still demonstrate the qualities of a leader! Interview questions and answer examples and any other content may be used else where on the site. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". The you ill have a hirevue interview. Interviewed through hireview app. . We completed the project three days ahead of schedule. I appreciate diversity in the workplace! Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. Job Location: Dubai, United Arab Emirates. ", "I am looking for a long-term career opportunity within the transportation industry. I was asked did I google it? Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn Dnata Customer Service Agent Jobs | Glassdoor Take a few minutes to bring your resume to life for the interviewer. Very easy, nothing to hard. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps I applied online. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} Would you mind sharing with me your favorite source for transportation-related news?". 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Everyone has something to offer using their unique qualities.". Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Fax:+971 4 3166144, dnata Cargo Have a question or concern? "I feel that it is a vital approach to create alternative scenarios in all situations. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. If it's something that catches me by surprise, I usually ask for clarification. 37 Dnata Customer Service Agent jobs. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Through Indeed22 %. Are you someone who can handle stress on the job? Last year I was given the opportunity to take a course in A and another in B. I planned four social events per year, and the turnout was always wonderful. The ability to make . Also, what types of career growth opportunities would follow this position? ", "Stress is part of any demanding job, and I embrace it to the fullest. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Dubai "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. ", "That is a great question! The recruitment coordinator immediately called for an initial interview after passing the paper screening. When workloads increase, stress levels do too. P.O Box 522, Vice President Commercial - How long has this role been vacant? You should also mention any health and safety related training you have taken. Anonymous Interview Candidate in Dubai . What is top of mind when it comes to filling this role? ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. United Arab Emirates Read more interview questions at dnata. Be prepared with specific examples from a recent news story or client reviews. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Find additional company focused interview questions by practicing from one of our industry sets. Questions were about math, eye sight, english Grammer and passages but very tricky. Every new dnata employee, regardless of location or company, receives consistent training on their first day. After a week, I was called to report to start my duty. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Ethical dilemmas in the workplace will come up from time to time. Questions were about math, eye sight, english Grammer and passages but very tricky. Se continui a visualizzare "I do consider myself to be a creative individual. You can be a motivator and a positive communicator in any situation at work! This position with Dnata will be a perfect compliment to both my short and long-term career plan.". No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Things have gone very well for me so far, and I am thankful for that. Offering ground handling, cargo, travel, and flight catering services in 35. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Contact Us | dnata The process took 1 week. All of this makes you stand out from your competitors.". per informarci del problema. We should prepare about our self very well. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Upvote 14. I would be delighted to work at Dnata. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de para nos informar sobre o problema. If I were to be asked to lie, I absolutely would not do that. I applied through college or university. How do you manage the stressful times? Interview questions were first added on September 15th, 2012. I interviewed at Dnata (Manchester, England) in Oct 2022. 31 Dnata Interview Questions (+ Answers) Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. What is the interview process like at Dnata? A waste of my time! It was tedious work, but I knew the result would be worth the time and effort.". This question challenges you to think about how you act as a leader in your daily life. Recruiter contacted me11 %. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. "Overall, my career has progressed a touch slower than I would have liked. | . "I completed my Engineering degree in 2011 from University of Florida. to let us know you're having trouble. Be sure to research the kind of environment offered in this position before the interview. enviando un correo electrnico a Most frequently, I read Pavement Publications. They agreed and implemented my suggestion. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. . I do this to ensure that the more complicated parts of my projects are taken care of right away. Discuss your preferences with the interviewer. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. 1.Technical 2 technical 3 managerial 3 round of interview. Your company is forward-thinking and progressive. Airport Customer Service Interview. I interviewed at Dnata (Manila, Manila) in Nov 2022. I refused to lie, and we stayed late. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. excuses voor het ongemak. "I handle stress very well, and when you call my references, they will attest to this fact. I do understand the importance of it, though. "We recently had a big project within our work center. "I am happy to comply with any background check required. Answer dates might appear two to three weeks before they were published. Assure the interviewer that you see long-term career potential with Dnata. Dnata Customer Service Agent Interview Questions | Glassdoor This employer has claimed their Employer Profile and is engaged in the Glassdoor community. First, we get everyone off to a common start. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. One to one interview, the process was quite relax. dnata Employment and Reviews | SimplyHired Working for Dnata gets you recognised and other companies want to grab you. Be as diplomatic as possible by highlighting the pros of each. With that said, I love to learn about new resources. Why do you specifically want to work for Dnata? Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Receiving feedback from a manager or supervisor can be tough. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. The process took 3 days. With that said, I can certainly work in an unpredictable environment from time to time. Productive and and excellent work place. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. scusiamo se questo pu causarti degli inconvenienti. Talk to the interviewer about your ability to control pressure in the workplace. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Caso continue recebendo esta mensagem, Glassdoor users rated their interview experience at. Get More Information About Our Dnata Interview Questions. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. I feel that this role with Dnata is a perfect step in my career now, and for the future. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. I worked very hard! United Arab Emirates I would much rather be a dynamic leader. This experience has broadened my exposure a huge range of individuals. Our team started to complete most of the tasks when it came to group projects. Dubai Aydanos a proteger Glassdoor verificando que eres una persona real. First you will have an assessment test which is basically you need tackle the time limit. dnata Employee Reviews for Customer Service Representative - Indeed Disculpa The two sectors bring their challenges, so it is difficult to choose a preference. dnata Interview Questions & Answers | Indeed.com Talk about your education experience and be sure to highlight any areas of excellence. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. I interviewed at Dnata in Feb 2023. ", "I try always to create 'what-ifs' because I know that plans change and fail. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. In one instance, I had a new coworker who was having some troubles fitting in. Downvote 4. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. I admire the creativity and unconventional thinking in business and arts.". dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Ci Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. I applied online. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field.