She went above and beyond and delivered top notch customer service; she adjusted the bracelet of my new Ballon Bleu watch, cleaned it, and explained everything patiently and graciously. Today, the Maison is renowned worldwide for its jewelry creations and watches, perfumes and exceptional accessories - symbols of fine craftsmanship and elegance, quality and excellence. And that was it. Like many other reviewers have said about Lana, I thought her customer service was world class, above and beyond expectations. Perhaps I was just expecting too much? I will be deciding soon and hopefully coming back in to see Ms. Lana for my purchase. However, her watch had been discontinued making links difficult to locate. I was told the credit card would be preferred. People ran from BevMo, their arms full of bottles. I had lost a screw on my love bracelet and was afraid I would lose it if I couldn't get it repaired right away. But, she took a few days, called around and found what we needed. (AP Photo/Evan Vucci), SAN FRANCISCO, CA.- MAY 30: Cartier was one of the many stores looted in San Francisco’s Union Square district, Saturday, May 30, 2020, on the second day of Bay Area unrest over the George Floyd killing in Minneapolis. We had to change our appointment time and it was so simple and easy. Lana was so funny and said something along the lines of "well I'm glad you came in today to stop looking and finally start enjoying!" I would purchase from this location again. Hours of lawlessness left San Francisco's famed Union Square littered with broken windows and looted stores early Sunday and the city under a new kind of shelter in place -- … Check back later for updates to this story. Founded in 1847 in Paris, Cartier stands as one of the world's most esteemed and respected Maisons in the luxury industry. I had a very positive experience shopping at the San Francisco location. First visiting was so random. And Mo was never impatient and also brought us drink and let us take our time. Stephanie is watch service and repair is excellent. Eons ago, I purchased my 1st Cartier piece - a trinity ring - classic! Lana Koontz is really really one of the best sales associates ever. Protests started peacefully earlier Saturday in San Francisco. OAKLAND — Clashes between protesters and police across the Bay Area returned for a second night Saturday, with frenzied vandals taking over as the night wore on, wreaking havoc on the high-end shops of San Francisco’s Union Square, including Saks Fifth Avenue, and looting the Powell Street Center in Emeryville. And Mo was never impatient and also brought us drink and let us take our time. “Today is a little more peaceful than it was yesterday,” said Erin Thompson, 24, who left Friday’s protest when rubber bullets and tear gas started raining down. In Union Square, police quickly crowded the Saks Fifth Avenue where looters had broken in. Can't go wrong with Cartier and some platinum rings, went to get them cleaned today. Purchase went smoothly and I was out the door ten minutes later. She made my watch purchase experience a delightful memory that I think of often when checking the time. I arrived at 5:59 and the guard had locked the door for the night. A few months ago, I walked in to Cartier SF Union Square without an appointment. I had lost a screw on my love bracelet and was afraid I would lose it if I couldn't get it repaired right away. A woman lay on the ground, not moving, while people around her yelled for help. Customer service was amazing. As cities across the country tried to quell another night of violence in the wake of the police killing of George Floyd in Minneapolis, San Francisco Mayor London Breed announced a curfew Saturday night and asked for the National Guard to help restore order.
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