I had heard of these insects and have been a frequent traveler/HHonors member for many years (well over a decade). 2. Not a word. Guest safety and loyalty do not matter to Hilton when it comes to doing the right thing for their "so-called" guests. The owners/management of the property had nothing to say to me. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Woke up to fin a LIVE bed bug in my bed!! See 744 traveller reviews, 169 candid photos, and great deals for Home2 Suites By Hilton Erie, PA, ranked #14 of 38 hotels in Erie and rated 4 of 5 at Tripadvisor. Guest safety and loyalty do not matter to Hilton when it comes to doing the right thing for their "so-called" guests. ... ©2020 Cinemark USA, Inc. Century Theatres, CinéArts, Rave, Tinseltown, and XD are Cinemark brands. It was Hilton Guest Assistance International that responded to my complaint... and they were the ones to immediately use the words "bed bugs" -- I only indicated that I had red marks in a line up my legs. Visiting Presque Isle, we stayed here. We have listed all of the bed bug reports and hotels we have found in Erie, Pennsylvania below. No denial. Greeting staff was very helpful pointing out good places to eat and visit. Floor ways so dirty that my toddler's leg was black when I picked him up from crawling. Taxes and fees that are shown are estimates only. Took photo and showed staff the bed bug I left hotel, they would not issue refund they were RUDE. You will not get any refund or money back from Hilton. Carefully inspect the hole where the headboard was lifted out of. So their message is simple: we are fine with guests paying for a room night and being bitten by bugs living in the bed you're renting. Can my landlord take my room key ? Please see our partners for more details. Pretty unfortunate if any issues are to arise. The family went for a shopping trip at the end of November and stayed at the Country Inn in Erie. Not a word. Review collected in partnership with Home2 Suites by Hilton. Or with all Hilton brands??More. The hotel was relatively easy to find. Took photo and showed staff the bed bug I left hotel, they would not issue refund they were RUDE. Instead you will receive a partial refund in the form of a expiring future reservation credit (in the event you want to go back for more bites). The owners/management of the property had nothing to say to me. Check under the box spring. Guest safety and loyalty do not matter to Hilton when it comes to doing the right thing for their "so-called" guests. Review tags are currently only available for English language reviews. To me that suggests that they are well aware of a bed bug situation here. our room was spacious and the bed & pillows were SOFT & comfortable. If you decide to stay in the hotel, do not put any clothes in dressers. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We checked both beds and they were INFESTED. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Now we look for Home2 wherever the road takes us. Rather than warn you how disgusting it is to be bitten while you sleep (you don't feel anything at the time) -- I'd like to relay what you can expect as a guest from Hilton. Get your answers by asking now. rooms are very bad. Reported to landlord and he sent maintenance to spray. Now I have to go to all the trouble to clean my luggage and other belongings to ensure I don't take the bugs along. Upon getting out of bed, I found two other blood spots on my sid... Monday 846pm on May 10, 2020 As reported in the Erie Times and News, bed bugs have been reported at Erie Pennsylvania … Greeting staff was very helpful pointing out good places to eat and visit. You will not get any refund or money back from Hilton. Review tags are currently only available for English language reviews. It was Hilton Guest Assistance International that responded to my complaint... and they were the ones to immediately use the words "bed bugs" -- I only indicated that I had red marks in a line up my legs. The bed was comfortable and seemed clean, but the bathrooms were not. I offered to forward pictures, but never accused the hotel off harboring these awful pests. Now we look for Home2 wherever the road takes us. Breakfast food area was a directional mess, no flow, everyone in everyone's way. Not a penny. Not a penny. Felt very welcomed.Would stay here again. An increase in bed bug control problems has been reported in Erie County, Pennsylvania. We have stayed at many Country Inn's before and also at this one in Erie. Not a word. Is this a serious problem only with HOME2? This is the version of our website addressed to speakers of English in India. Location was fine, but if you're staying in Erie, I recommend a place on the bay. Room was filthy. Home2 Suites By Hilton Erie, PA: BED BUGS bite here! Then proceeded to unenthusi... Look for bedbugs in hotels or apartments near you. Rather than warn you how disgusting it is to be bitten while you sleep (you don't feel anything at the time) -- I'd like to relay what you can expect as a guest from Hilton. Monday 846pm on May 10, 2020 Front desk guy didn't even respond when I told him. The owners/management of the property had nothing to say to me. Top Articles How To Get Rid Of Bed Bugs In Your Luggage - Visit Page Bitten Up By Bed Bugs? This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The email reply from them started with: "Thank you for taking the time to submit your comment regarding bed bug bites." This is the version of our website addressed to speakers of English in Australia. Room was filthy. You will not get any refund or money back from Hilton. You will not get any refund or money back from Hilton. The email reply from them started with: "Thank you for taking the time to submit your comment regarding bed bug bites." Instead you will receive a partial refund in the form of a expiring future reservation credit (in the event you want to go back for more bites). The owners/management of the property had nothing to say to me. I said you don't seemed surprised.
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