lennox icomfort support

How do I create Scenes to control my iComfort accessories? You can view runtime information for your system in the web portal for iComfort S30 under menu >performance report, or in the monthly email performance report. This includes the: XC/XP25, XC/XP21, XC/XP20, XC/XP18, XC/XP17 units. Maintenance - A notification your HVAC Contractor sets in your thermostat for planned maintenance or service intervals. Most HVAC systems are one stage systems. With Heat Pump Balance, you don't have to worry about the AUX lockout temperature. Check with your local utility provider to see if they have a demand response program. For example, only customers that have electric heat will see electric demand as a variable. Steps to entering the pin on a mobile platform: This includes when Fan circulation is manually set to On and when allergen defender is on. Electric Heat only runtime includes time in defrost mode, Auxiliary heat, Emergency heat setting or if the heat pump is unavailable. What Lennox equipment is compatible with iComfort S30? Cooling 5. 3) Keep your doors and windows closed. As you transition from fall into winter, you will typically see your heating demand increase. These alerts require service by a licensed HVAC Contractor within 24 - 48 hours to fix the issue. The zone name can be changed by tapping the zone name and then tapping the pencil icon (edit) next to Zones. How do I troubleshoot the WAC Failed/ Network Not Configured error during WiFi setup using my iOS device? In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. How do I un-enroll my thermostat from Peak Monitoring? How do I change my login or email address? Adjust your home's temperature anytime,anywhere from your mobile device with the Lennox iComfort mobile app! The iHarmony system can support up to four zones. What is the range of the proximity sensor? Therefore, a prompt dialog will appear asking you for how long to overwrite the schedule. In order to customize the data that you see, you can: 1. At outdoor temperatures between the high and low balance points, both the heat pump and auxiliary heat source are allowed to run. Here are some pointers to reduce cooling or heating demand in your iComfort M30 system: 1) When in cooling, raise your cooling set-point to the highest temperature which you can be comfortable. Choose which variables to display on the graph by turning them on/off on the hide/show panel 3. Your system will automatically go into Away Mode. If you do not have an outdoor air sensor, check your Wi-Fi connection. If you need to find a new Lennox dealer go to the dealer locator on www.lennox.com. It is typically located near the indoor unit. Electric Heat only 3. Yes, by default, iComfort reminds you when it is time to replace the filter, humidifier pad, UV bulb, or when it is time for maintenance. Motorola If you want to understand how efficiently your equipment ran see How Hard Did the System Work? - Two Factor authentication should be enabled for your iCloud account : - To set up accessories and automation, allow Home to use your location. What Lennox thermostats support Peak Monitoring? The slider allows you to adjust the desired percentage of humidity inside the home. What causes the "Outdoor Temperature data not available" message? How do I access the iComfort S30 Smart Thermostat settings? How do I access the iComfort M30 Smart Thermostat settings? How do I change the settings for Smart Alert? Control4 is a leading control and automation platform which works with thousands of smart devices integrating audio, video, lighting, security, intercom, and of course climate control into a seamless customer experience. Linksys Netgear Xfinity Apple D-Link 2Wire Steps to entering the pin on a mobile platform: How can I update the software in the iComfort M30 Smart Thermostat? Runtime for a day is in hours, while runtime for an hour is in minutes. An air handler is usually a furnace or a blower coil. Fan For Heat Pump (HP) and air-handler systems the following Runtime parameters are displayed 1. To sign in on the thermostat, go to menu > settings > account. To stop receiving a monthly email containing the performance report of your iComfort M30 system, you can follow these steps: On the web portal: 1. You can specify your Smart Away settings such as away fence and away set-points in the iComfort M30 Mobile App under menu > settings > away. Normal - Recommended for moderate climates. Tap on the menu button on the top right. reactive method Which system needs servicing? Depending on your equipment, you may have different humidification and/or dehumidification options available. Website. Click on Performance Report. Once installed, the dealer can pair their mobile device to the Lennox iComfort Smart Hub to easily make changes from anywhere in the home, saving them the hassle of walking back and forth from. also works with Schedule IQ, so your home can be set at your ideal away temperature set-point when youre away. 6. From your thermostat, go to menu > settings > Wi-Fi and set the Wi-Fi option to "enabled" and click on "not connected'. 6. Info (blue) This message is intended for information purposes only. Why does my display show the Lennox logo? Model No. Please keep sending your suggestions to consumeraffairssocial@lennoxind.com or @AskDaveLennox on Twitter more A two stage system operating at 100% demand runs second stage 100% of the time. Click on your account / email address at the top. Cisco Cooling 6. This is because your window size is not wide enough. Which mobile devices work with my S30 thermostat and app? Control4 gives you an easy-to-use interface to control your iComfort thermostat. If youre not a trained professional technician or authorized Lennox dealer and you modify dealer only advanced settings for your HVAC system, Lennox and your dealer are not responsible for any damage you may cause to your equipment as a result of any changes you may have done in the dealer control center. The thermostat automatically checks for software updates every 24 hours for you. Under menu > settings > home info, there is the Remove Home button. The proximity sensor is used to automatically wake up the display when you approach it when the screen saver is turned on. Why does Alexa say (thermostat name) is OFF, please turn it on? Log in to the iComfort S30 web portal. We recommend you do not install the iComfort E30 yourself. Three languages are supported (English, Franais and Espaol), Air conditioning or heat pump units with up to four stages of heat / two stages The iComfort S30, E30 and M30 support Peak Monitoring. In case you just installed iComfort S30 and do not wish to wait for the automatic update, you can go to menu > settings > general > software update and tap the check for updates now button. Having an iComfort M30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort M30 thermostat such as Smart Away and Schedule IQ. This means you have two systems. What is the difference between Emergency Heat and Auxiliary Heat? Fan A duel fuel system (Heat Pump with an indoor furnace unit) will have the following Parameters 1. What are the pre-requisites for integration of my iComfort thermostat with my Control4 platform? You can purchase iComfort M30 from an authorized Lennox dealer. Your dealer configured these reminders for you during installation, but you can always modify the reminder settings for how often you want to be reminded under menu > settings > notifications in the reminders section. To turn on Schedule IQ, in your thermostats home screen, go to modes/schedules > schedules and select Schedule IQ. To edit your dealer access go to menu > settings > general > dealer info > dealer access. Save power during maximum or peak times of energy usage in your area. 1. It was developed and is maintained by the American Society of Heating and Air-Conditioning Engineers (ASHRAE). For instructions on how to do this, please refer to the related questions section below. The humidity options available to you are located under menu > settings > humidity. How does Alexa work when thermostat is in Heat and Cool mode? How hard is my system working? What is the difference between a system and a zone? For more information about Control4 products and services, visit www.control4.com to find a Control4 Smart Home Pro near you to unlock your home's potential. And youll now save money and energy when youre not home. For help with IFTTT, click here to access IFTTT support. How do I set up or create an account? If you dont have iHarmony zoning to control the temperature in every room of the house, then the two systems will appear as two zones on your thermostat's display, and the system name will appear above the temperature set-point control (a.k.a., horseshoe) on the home screen. Simple location based names like Upstairs, Downstairs, Hallway, Living Room, etc. Heat Pump Only 4. We recommend you do not install the iComfort M30 yourself. Belkin Click to Turn off From home screen go to menu (top right of home screen), select settings, then select Advanced Settings, select View Dealer Control Center, select Proceed, select Equipment, and select PureAir S. Then scroll down to the bottom and select either reset purifier (will reset just the lamp life) or reset filter (this will reset just the filter). Click on your account / email address at the top. Select photo and a screen will appear asking you to either accept or reject/delete the photo. The iHarmony zoning system allows you to change the temperature throughout the house or change it in specific areas or rooms of the house. A geofence is a geographical boundary around the home. As a result, your system is not heating or cooling your home. You can restart the Smart Hub by pressing and holding the center Lennox button for more than 5 seconds. EL296V - Variable-Speed, Two-Stage Gas Furnace, EL296E - High-Efficiency, Two-Stage Gas Furnace, SL280V - Variable-Speed, Two-Stage Gas Furnace. ? Make sure your AppleTV / iPad / HomePod is setup as a home hub and running the latest firmware. When Feels Like is turned on, your iComfort S30 will display this temperature. How do I turn off the monthly performance report email? (By default your thermostats temperature deadband range is 3F )Alexa will confirm your request, saying Thermostat is in auto mode, aiming for 70F (21.0C). Heating demand can usually increase as the outdoor temperature drops. Medium (Parameter Default) - Development team used over 10,000 iComfort. ASHRAE 62.2 is a national standard that provides methods for achieving acceptable indoor air quality in typical residences. On your iOS device go to the Wi-Fi Settings and under Setup New Device look for your iComfort, 3. Login to your iComfort E30 account using the web portal (https://www.lennoxicomfort.com/account/login). Log in to the iComfort M30 web portal. Your iOS device i.e. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. Upload times will vary based on size of the image you are trying to upload. Logging in will automatically add the iComfort E30 Smart Thermostat to your account again. Enter the pin generated on the thermostat and then tap the "Add" button. Heating 5. Demand response allows you to play a role in reducing or shifting your electricity usage during maximum or peak periods. What does the lock icon on my Smart Thermostat mean? However, if you have iHarmony zoning, a change in a schedule for a system does apply to all other zones in that same system. In the home screen, tap the Away button on the bottom left corner. How can I update the software in the iComfort E30 Smart Thermostat? The distance range for the proximity sensor is short, approximately 25 cm or up to an arms length. How do I access my iComfort E30 performance report? They come pre-loaded with recommended settings for the season (winter, summer, spring/fall) or for saving energy (save energy schedule). Alternatively, on the mobile app, you can also go to menu > settings > away. Away Mode is a special mode for when youre away or nobody is home. Can I be alerted if the house gets too cold or too hot? To stop receiving emails for your iComfort S30 system, you can follow these steps: You can change your system name in your thermostat under menu > settings > system. The PureAir S system is taking pressure readings to determine current filter life. Please go to https://www.myicomfort.com/ for iComfort Wi-Fi, or go to www.e30.myicomfort.com for iComfort E30. 3) Alerts and Notifications: Allows your dealer to be notified when your system needs maintenance and when critical alerts and warnings occur (your dealer does not get reminders, for example for replacing the filter, or other informational messages you may receive). The variables you can control depend on the equipment that you have installed and the current operation of your system. How do I restart or reset my iComfort E30 Smart Thermostat display? Why hasnt the life on my filter or purifier decreased? Alternatively, here is the menu button and settings option on the iComfort M30 Mobile App: Can I still manage my iComfort M30 remotely if I dont have a smart phone? Usually this is in the form of electric heating provided by the indoor unit. The outdoor temperature displayed in your thermostat's home screen can come either from the sensor in your outdoor unit or from https://www.accuweather.com/. 3. The iComfort M30 can be used with almost any system. As the weather becomes more extreme, you can expect your HVAC system demand to increase. To find a dealer near you, click here:http://www.lennox.com/locate/. To view the weather forecast in your area and current outdoor air quality conditions, simply tap on the weather icon in the home screen. The iComfort M30 app is compatible with Apple smart phones and tablets using iOS 7 and above and Android smart phones and tablets using Jellybean 4.1 and above. Below is an example image of what a Smart Hub looks like. A system corresponds to the outdoor/indoor unit combo. What are my Smart Thermostat screen saver options? You can purchase iComfort S30 from an authorized Lennox dealer. However, you do have the ability to limit the level of access from full control to view-only privileges. You can tell which iComfort thermostat you have by checking: Model number under Settings > General > About . In your mobile app or web portal, you can tap/click on your email address on the top right and then View Account. While enabling the iComfort Skill from Alexa app, why does it displays a An error occurred while attempting to link Alexa. message? AT&T Purifier (lamp and catalyst) life is measured by a time-based algorithm. A two stage system operating at 25% demand will run the first stage 50% of the time. Tap on menu > settings > account to login using your existing iComfort E30 credentials or to create new account. This is important for multistage and variable capacity systems that use multiple levels of heating or cooling. The distance range for the proximity sensor is short, approximately 25 cm or up to an arms length. The Emergency heat option is not available for non-heat pump systems.If this feature available to you, you can find it and turn it on by going to modes/schedules > emerg. Click on Performance Report. Lennox Tech Support Phone number: 1-800-9-Lennox. Please follow instructions on Apples support site to setup your Home Hub: 3. Lets say that you have two outdoor units, this means you have two systems. The ultimate controller for precise comfort, The most versatile thermostat for your comfort needs, The simple, stylish and smart thermostat that you can trust. The iComfort Wi-Fi and iComfort M30 have different mobile Apps and consumer web portals. Phone 1-800-9-LENNOX (1-800-953-6669) Monday - Friday, 9 am - 7 pm EST On the iComfort M30 Thermostat, you can go to menu > settings > account, scroll to the bottom of the screen and you should see the monthly performance report option. Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. Step 1: Connect Wi-Fi (On Your Thermostat) Having a Wi-Fi-connected thermostat lets you take control of your system from anywhere at any time with your connected iOS or Android device. Find a Lennox Dealer in your area who can take care of your home comfort needs, or view a list of all Lennox Dealers. Replacement Available This product has been replaced by Cat# 15X98. Where do I change the fan mode? Minimum chance of false alarm being shown. How does iComfort M30 know when to dehumidify or humidify? 1. Display settings are only available on your thermostat settings (and not the mobile app or web portal). Accept it to make the photo your screen saver image. Select photo and a screen will appear asking you to either accept or reject the photo. Why does Alexa say (thermostat name) is in a mode that doesnt support requests, please change the mode? With just a touch, technicians can: Setup and Configure the system Adjust parameters Run system tests This app is designed for Lennox HVAC technicians servicing iComfort S30 systems. This could be in your attic, basement or garage. 103445- ASUS These are dealer only configuration settings screens in the thermostat. For example, an outside temperature of 85 degrees, plus a humidity level of 75% means the temperature outside feels like 95 degrees.iComfort S30s and iComfort E30s Feels Like function works the same way. To access your iComfort E30 performance report on demand: 1. Your system will automatically go into Away Mode. Cooling 3. The variables you can control depend on the equipment that you have installed and the current operation of your system. Why does my Perfect Temp or Schedule Mode function not work with Google Assistant? So even if your schedule isnt consistent, your energy savings are. The supplemental heat is also referred to as "second-stage" or "back-up" heating, with "first-stage" being the heat pump only. On the web portal: You can always change this setting again under menu > settings > account > account info in the thermostat. How do I reset the life for my filter or purifier? Once you have created an iComfort S30 account and your are signed-in on the thermostat, youll be able to use the iComfort S30 Mobile App and web portal to control your thermostat remotely from anywhere. Login to your iComfort S30 account using the web portal (https://www.lennoxicomfort.com/account/login). If youre the new homeowner, you can still Move Out the old homeowner so that you can create your own iComfort E30 account. How do I allow or disallow my dealer to have Remote Access to my system? Your monthly summary report displays the average demand for each component in your system. If your thermostat is not connected to Wi-Fi, then you can set the date and time manually by going into your thermostat to menu > settings > general > date & time. Please go to https://www.myicomfort.com/ for iComfort Wi-Fi, or go to www.s30.myicomfort.com for iComfort M30. The performance report display on-demand performance data from your iComfort S30 system for the last 10 days. 2) Change your filters. Make sure your home wifi network is up and has internet connection. 3. Dehumidifies when there is a call for cooling and dehumidification. When the thermostat screen is locked, the lock icon appears on the home screen. A two stage system operating at 50% demand runs first stage 100% of the time. Cooling demand will usually be the highest in the peak of Summer and drop off as temperatures decrease. A Lennox premium service agreement is a great way to drive more business and increase customer loyalty. Heat Pump Only 4. You can change the home name and address in your thermostat, mobile app, or web portal, under menu > settings > home info. When this occurs, the "Transitioning To Next Schedule" status message appears in the left side of the home screen. Log in to the iComfort S30 web portal. Make sure your iOS device is connected to the same home wifi network as your iComfort, 2. If the hide/show panel is not displaying in your web browser view, you are instead getting the menu button on the top right. 2: Then tap settings button on the pop-up (these are your system settings).