Ready-to-use tools to help you make the most of your WageWorks benefits. Yes. Theres a separate payment card for each WageWorks commuter benefit account: The WageWorks Commuter Card and your WageWorks account are completely integrated. My WageWorks Commuter Card makes it so convenient to buy my monthly transit pass. New employees are eligible to enroll immediately, you just need your Employee ID, Department ID, and Negotiating Unit. I've tried OMNY, it's fun, but there's no way I'm paying per ride as a commuter. Will I still be able to use my Reduced-Fare MetroCard once I switch to OMNY? If you are traveling with more than 3 additional riders, it is recommended that you use multiple payment methods to prevent the forfeiture of free transfers. i have to decide to get my commuter pass by the 10th of the previous month. Learn more. Youll love the swipe-and-go convenience of this card. Did you have to call and ask for the card? Next up is OMNY for students and for riders of paratransit, commuter railroads and other special programs. Like contactless cards, smart devices also use contactless technology. Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. I am an Employer The digital assistant will help you make this choice. Once the Commuter Card becomes inactive, any remaining funds will be removed from the Card and the pre-tax funds will be given back to New York State. If your monthly commuting costs are more than the $280, the balance of your commuting costs will be purchased with post-tax payroll deductions. BRI launched support with a contactless card and digital wallet support on 7/1/2020: https://www.benefitresource.com/blog/bri-new-digital-wallet-options/. The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. If your company offers a WageWorks Commuter Parking Account, you may also use the card to pay for a wide variety of parking options. For more information on how NYS-Ride works, contact Edenred directly. Use the card to buy virtually any type of monthly public transit pass, including bus, light rail, regional rail, streetcar, vanpool, subway, and ferry. Press J to jump to the feed. Learn more about contactless cards and digital wallets, Click here to learn more about OMNY readers. In the meantime, you can use another card, including a card in your digital wallet, or MetroCard. 2 Empire State Plaza, 11th Floor Each person will also be eligible for free transfers. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. Please contact your transit benefit provider for more information about the contactless card capabilities, as well as to determine if their products can also be supported in digital wallets. You can change your order by logging into your account. You will need your Reduced-Fare ID number on your permanent card, which you could find out by calling 511. It couldnt be easier!. Employers can save by reducing their payroll taxes. A full list of service providers is available. The NYC Commuter Prepaid Mastercard may only be used for qualified commuter benefit purchases in accordance with IRS Tax Code 132(f). This will prevent you from accidentally charging other cards in your physical wallet. they said there's no email, no way to submit it through their site, no phone number. If you have a temporary card because you lost your permanent Reduced-Fare card, you can make the switch to OMNY. This is a set deduction equivalent to the cost of the MTA 30-Day Unlimited Ride MetroCard. Depending on your employers plan setup, funds are loaded on your WageWorks Commuter Card on either a pay period basis or once a month. The commuter card allows you to easily change or pause monthly contributions to your card. How and when do I receive my public transportation fare media, such as bus, subway, or rail passes, fare cards, or vanpool vouchers or passes? i called them about it and they explained they themselves have deadlines because they have to order passes and have their own deadlines. Credit/debit card with microchip: Visa, Mastercard, Amex, Discover, UnionPay, and JCB are. not only that, i was going to email or submit a complaint. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. Guess I'll know in "up to 15 days". For example, if you order a pass on August 2, your order will become effective for the transit pass you will receive for November. Work. TheNYS-Rideprogram is available to employees of the: If you are a part-time employee, you are eligible as long as your paycheck can support your deduction. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. Seems like they started shipping out the new cards on all orders after April 1 2021. The wages reported on your W-2 form are reduced by the total of your NYS-Ride orders. You will see each charge on the statement associated with your payment method. Any mass transit fare media, vanpool vouchers, or passes you already bought before you left state employment will be supplied as scheduled, but you cannot receive a refund for any purchase that you are unable to use. With the Commuter Card you can purchase different fare options depending on your commute. Click here to learn more about OMNY readers, including what the OMNY reader screens mean. Continue reading your article witha WSJ subscription, Already a member? See Commuter Card FAQ. When you swipe your card at checkout, choose "credit" (even though it isn't a credit card). You may need to unlock your smart device to use your digital wallet. We are pleased to announce that the NYS-Ride commuter benefit will now be administered by Edenred. If you need to update your address, you must do this through your employer. If you miss a deduction for any reason, your NYS-Ride orders will be canceled. Till this month I used to directly fund a Metro North mail-and-ride account from my paycheck. You cannot switch between your contactless card and other payment methods and still obtain your free transfer. and i just received yet another T-pass for January. This agreement affects your rights. Commuter Card The Commuter Card is a stored value card linked to your Edenred account. You can also submit a change or cancellation by calling Edenred Customer Service at(888) 235-9223. It works like a charm on OMNY readers. Nationwide coverage with the most extensive commuter catalogue. Implementation Manager II @ WageWorks; Project . Note that you can only link and use one form of payment with OMNY, either the contactless card itself or a smart device (with your linked card enabled in digital wallet). You can switch to OMNY only if you are enrolled in MTA's Reduced-Fare program. What are all the ways I can pay with OMNY? Who should I contact if I have further questions aboutNYS-Ride? If you are a part-time employee, you are eligible as long as your paycheck can support your deduction. UberPool and 7 other ways to use commuter benefits, 2002-2023 HealthEquity, Inc. All rights reserved |, Language Assistance/Non-Discrimination Notice, Asistencia de Idiomas/Aviso de no Discriminacin. Each tap will result in a full-fare charge. Log into your account or call Edenred Customer Service at(888) 235-9223. NYS-Rideorders do not reduce contributions or benefits under your retirement plan, life insurance, or Medicare. At the moment, you can't use WageWorks (or any other pretax transit benefit provider that I know of) with OMNY. Manage your commuter benefits, any time, any place. The NYC Commuter Prepaid Mastercard is issued by Central Bank of Kansas City, Member FDIC, pursuant to license by Mastercard International Incorporated. You're paying enough for your commute. Submit your questions to customer service quickly and easily. What are the benefits of using the Commuter Card? Depending on your employers setup, you may get your card when you sign up for one or more of these accounts, or you may select an option to receive the card when you register for one or more of these accounts: Your human resources department or benefits administrator can tell you how employees in your organization receive a WageWorks Commuter Card when they enroll in one or more WageWorks commuter benefit accounts. What happens to my Commuter Card balance if my commuting pattern changes or I go on vacation? Check out the FAQs in the Employee Help Center. Commuter benefits let you use pre-tax dollars to pay for eligible transit and parking expenses. Just got the new Visa card, I was under the impression this new card rollout was to add contactless, but it is literally just a change from Mastercard to Visa, which frankly makes zero difference for most. You can register for an OMNY account or sign in to troubleshoot issues with your payment method. New program applicants will be issued MetroCards at this time, and you will receive more information on how to switch to OMNY once you are enrolled in the Reduced-Fare program. When you return to the payroll, you can re-enroll online or by calling customer service. Is this published anywhere? I have multiple cards in my digital wallet. By 2023, physical MetroCards will be phased out and replaced with the OMNY system.. Eligibility requires a commuter benefits program offered through your employer. Manage your bank cards and OMNY cards all in one place. Questions about your WageWorks Commuter Card? It works like a pre-loaded debit card. With OMNY, you can use your own contactless credit, debit, or reloadable prepaid card, the digital wallet supported by your smart phone, smart watch, or wearable, or an OMNY card. In addition, there are no fees for employees who participate in the NYS-Ride program. yes it is possible. Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. Select "Enroll in Commuter" then select "Transit.". It works just like a debit card. If you lose your 30-day MetroCard, the MTA can deactivate the card and refund a pro-rated amount of your unused card back to your Commuter Card that you can use to buy a new MetroCard. Commuter Benefits: The Smartest Way to Get to Work. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. How can I switch from Reduced-Fare MetroCard to OMNY? All rights reserved. Take the burden off your commute. Your order will be sent directly to you. Carpool options from most Ride Share Services, Personal car, personal van, or casual carpool. I imagine how it will work eventually is that you will be able to pre-pay for rides or unlimited time through your OMNY Account, then when you tap to ride, it will recognize that you have pre-paid rides available and will not charge you. OMNY readers are the face of the MTAs new contactless fare payment system. For example, if you travel with 3 additional riders, you will need tap 4 times on the first leg of your trip and 4 times for free transfers on the second leg of your trip. I currently have WageWorks (after changing employers, 9/16/2019), but with prior employer, was with BRI. Yes. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. The OMNY system is expected to be operational on all buses and 472 subway stations in late 2020. . Amounts exceeding $300 per month are allowed, but taken post-tax. Will my participation inNYS-Rideaffect my employee benefits? You must contact customer service to report the missing order within the first three business days of the month. Important:You are limited to tapping and paying for yourself and 3 additional riders with the same payment method at a single OMNY reader. Because you spend enough. After two consecutive payroll deductions, your commuter pass will be ordered. The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. Sales Help Careers Investor Relations About Attention Employers: See the latest COVID relief, including COBRA subsidy and DCFSA changes You will need to tap multiple times for multiple riders seeking to receive free transfers. You may continue using the same payment method at a different OMNY reader. Learn more about accessibility. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Or you just buy an OMNY card when those are available. i didn't recall getting an email reminderi searched my inbox, they sent it on Nov 25th at 6:15pm. Distribution and use of this material are governed by Just got a contact-enabled, refreshed wageworks card in the mail. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. i got nothing to do with OMNY but i just wanted to say WageWorks absolutely SUCKS. Can I sign up to get my transit pass or vanpool voucher purchase automatically without re-ordering my pass every month? You do not pay postage or handling fees. .css-16c7pto-SnippetSignInLink{-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;}Sign In, Copyright 2023 Dow Jones & Company, Inc. All Rights Reserved. If you tap your contactless card or smart device and the OMNY reader indicates that the payment was not accepted, you will need to use another payment method to pay for your ride. Commuter Cards are replaceable at any time if they are lost or stolen. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. Location. Customer service is available Monday - Friday, 8:00 a.m. - 8:00 p.m. EST. News and Alerts How to Sign Up How To Guides Program Details Annual Transit Card NYC Commuter Prepaid Mastercard City of New York. PIN-restricted debit cards cannot be used at this time. NYS-Rideorders reduce the earnings reported to the Social Security Administration. For example, if you want to change or cancel your order for the July commuting month, you must do so by May 1. On the WageWorks mobile app, you can easily take photos of your card transaction receipts and save them to your WageWorks account should you later need to submit receipts to verify card use. Can I switch between OMNY and MetroCard during my trip? For customer service, call 1-833-584-8109. and our quick start guide. We will continue to expand OMNY card availability to more retail locations throughout the region, install new vending machines throughout the system, and more. Discover how to turn your commute into amazing taxsavings. Additionally, refunds cannot be issued for any unused pre-tax deductions after you leave state service. All rights reserved. The plan is to ramp up as we go along. You can call toll free to, (888) 235-9223. You can use your commuter benefits to pay for thousands of eligible transit expenses. When you switch to OMNY, you can keep using your Reduced-Fare MetroCard until you spend down any remaining value or the card has expired, and then use OMNY for all future trips. yeah, that's great customer service. that's the Wednesday before Thanksgiving. Rocketreach finds email, phone & social media for 450M+ professionals. How do I know if my smart device can be used with OMNY? If you resign, retire, or leave state service, you will not be eligible to take part in theNYS-Rideprogram. Seems their reps are not aware of this. It's $255 btw. Very disappointed by WageWorks non-support; seemingly lots of requests (Twitter, other forums) going back years about Apple Pay/Digital wallet support, well before the OMNY launch. Sign up for a free, optional OMNY account to access this and other benefits. The last four digits of each device account number will appear in your OMNY account when you tap your smart device at OMNY readers. Once you have resolved the issue with your payment method, there are a few ways to start using OMNY again: What can I do if my payment was not accepted at the OMNY reader? Additional fare options will be available during future phases of the rollout, including reduced fares, student fares, special programs, and more. Tonight I decided to chat with an agent and ask about using my card w/ OMNY. That would be awesome, but I'll believe it when I see it. For non-personal use or to order multiple copies, please contact $127/mo subway pass. Easy ordering and payment for members and administrators. Customer service representatives are available Monday through Friday, 8:00 a.m. - 8:00 p.m. EST, except holidays. Albany, NY 12223, This page is available in other languages. for more details about the MTAs Balance Protection Program. Monthly administrative fee: $1.25 (paid by your additional payroll deduction). That was annoying, but hopeful that the new card will actually be contactless. Depending on your income, you may receive a slightly lower Social Security benefit at retirement because of yourNYS-Ridepre-tax contributions. What happens if my Commuter Card is lost or damaged? Don't pay taxes on it, too. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. Several commuter benefits providers are beginning to issue contactless cards or allow cards to be added to digital wallets. OMNY is a service provided by the Metropolitan Transportation Authority. Username Name selected when you registered. Commuter Benefits Cards Slow to Adapt to MTA's New Tap-and-Pay System. I was reading the following and it made me think there may be an option here: " Today, you can use cash with OMNY in limited ways. Your free transfer will not be visible on the OMNY reader screen. The WageWorks Commuter Card is the quick and easy way to pay for qualified public transit and parking expenses using your WageWorks Commuter benefit account. This will trigger an authorization amount of $2.70 or $2.75 depending on your payment method. This authorization amount is temporary and will be reversed when the actual fare is charged to your payment method. Just choose your preferred payment method, tap at an OMNY reader, and go! You can tap and pay for yourself and up to 3 additional riders with the same payment method on a single trip. The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500. Meyer announced Wednesday that customers using a transit benefits provider -- like WageWorks or TransitChek -- will soon be able to use the OMNY system. In the case of your express bus trip, you will only be charged $6.75, and the $2.75 authorization will be reversed. Edenred will send you an email notifying you of the 90-day period. transit funds cannot be used for parking services and parking funds cannot be used for transit purchases. The Card Center on the WageWorks web portal not only shows your recent card transactions and available account balances; it also provides more information about where and how to use your card, ordering replacement cards, and downloading important forms associated with your card. The figure is based on average tax rates, including state, federal and FICA taxes.Return to content. Unfortunately they said the existing card had to be cancelled immediately while I wait for a new card. Since OMNY does not know which card is your preferred payment method, the system will charge your fare to the first card that it reads. WageWorks (now owned by HealthEquity) is supposedly issuing a contactless card that will be OMNY-compatible in late 2020. No other forms are required. Digital wallets on your smart device are supported today, including Google Pay, Apple Pay, and more. Tap and go: Pick your payment method Choose how, when, and where to pay the fare: Tap your contactless card Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. Important:If you travel with multiple riders, you can perform pass-backs to pay for yourself and up to 3 additional riders, including free transfers. I have multiple contactless cards in my physical wallet. this is back in May when I called to complain that with Covid, who the hell knows when I'm going back. You will need to buy replacements on your own, on a post-tax basis. Use the Edenred Calculator to calculate your estimated savings. Choose how, when, and where to pay the fare: Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. The WageWorks Healthcare Card is the quick and easy way to pay for eligible healthcare expenses using your WageWorks healthcare benefit account (s). qualified public transit and parking expenses, Make buying monthly transit passes and paying for parking quick, easy, and convenient, Use the card to pay for qualified public transit or qualified parking expensesjust swipe and go, Easily change or pause monthly contributions to your cardjust be sure to log into your WageWorks account site for your order/cancellation deadlines, The WageWorks Commuter Card works with the, The WageWorks Parking Card works with the. When you enroll, simply choose your fare and agree to payroll deductions. I just load money onto my pass using my payment card, and Im on my way. For example, if you move, transfer to another work location, or your commuter costs change, you may adjust your order. OMNY card availability may vary by retailer. Your free transfer will be determined at the end of each day, before your payment method is charged. i think i'm just going to opt out and rather get the T-pass on my own. Update from WageWorks -On their chat they told me to order new card, but when I got it is was NOT contactless.I asked them again on chat, and this is the latest information they have:"I apologize, but as of now the new contactless card offered by Wageworks is not yet available because it is currently in dry-run for only 3 companies that we handle which you company is not yet included, I'm sorry. I was told yes. If you prefer to pay with an MTA-issued Reduced-Fare OMNY card, you should keep using your MetroCard until Reduced-Fare OMNY cards are available in 2023. Can I use my transit benefit card with OMNY? If I have a temporary Reduced-Fare MetroCard, can I switch to OMNY? Your smart phone or smart watch: you can pay via your phone's digital wallet (via Google or Apple Pay). Add a payment card to your digital wallet, then tap your device at an OMNY reader and GO. Stay safe with contactless cards. It is possible that your payment method has been blocked if we have not received payment for a prior fare. Considering commuter benefits? This video explains how to use Commuter benefits to maximize tax-savings on eligible parking and transit expenses. Until March of 2020, the average travel time to work was 26.6 minutes (), the longest commute time since the census began measuring one-way commute times in 1980.While many essential medical workers and production and supply chain employees have certainly still been getting themselves to a physical work place each day; Gallup reports that up to 62% of the . Link your WageWorks card to your OMNY profile. 2019 Metropolitan Transportation Authority. WageWorks Commuter Card for Public Transit and Parking Expenses | WageWorks Use it to buy tickets, vouchers, and passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking. Can I switch between my contactless card and my smart device during my trip? Use it to buy tickets, vouchers, and monthly passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking as part of your commute to work. $300/mo train ticket into GCT. Commuter Benefits During Covid. NYS-Rideorders reduce the earnings reported to the Social Security Administration. These two funds will be maintained separately too, i.e. If so, tap it at an OMNY reader to pay the fare and GO. More enhancements, features, and services are coming in the months ahead. You can always contact OMNY customer service online or by calling 877-789-6669. Will OMNY have a card? What if my Commuter Card account balance doesn't cover the cost of a transaction? Always consult a professional when making life-changing decisions. Simplified administration with a rewarding member experience. The Commuter Check Prepaid Mastercard is the perfect solution for the modern commuter that park and ride or take public transportation. good question. 2019 Metropolitan Transportation Authority. This is because the system must have a record of your payment method before you can perform pass-backs. Learn more about contactless payments offered by our partners. OMNY supports a full-fare, pay-per-ride option now, including free transfers. Deductions up to $300 per month are pre-tax and over $300 per month are post-tax. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. See, https://new.mta.info/fares/subway-and-bus/balance-protection-program, Public Transportation and Vanpool Vouchers or Passes. If your bank card has a chip but is not contactless, you can still add it to your digital wallet on your smart device to make contactless fare payments. NYS-Rideis a commute-to-work program. How is money loaded on to the Commuter Card? What if I go on leave without pay or miss a payroll deduction? All rights reserved. Which card will be charged if I tap my smart device on an OMNY reader? You can also use cash to buy a new OMNY card or reload an existing OMNY card at more than 2,000 retail locations across the New York metropolitan area. For the purposes of this discussion, let's assume I pay the following for tickets: 1. To ensure that the fare is charged to your preferred payment method, please remove your card from your physical wallet and tap it on the OMNY reader. Get an OMNY card at a 7-Eleven (the one near Port Authority on 42nd between 8th and 9th have some as of 12/9). This mainly depends on whether the contactless card is NFC-enabled. i love the idea, but it just doesn't make sense financially. You will need to tap your payment method for each person that is riding with you. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Important: Your payment method will be authorized the first time it is tapped on an OMNY reader. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. If you are having trouble with your digital wallet, you may need to remove your card from your digital wallet and add it back in. If not, I will be very disappointed. Simply register for an OMNY account and sign in to access your personalized dashboard to view this activity. Well show you how to use your benefits and save more on your ride to work. How do I know if my payment method was charged? Discover the full power of your Commuter benefits. Buy and load value on an OMNY card, then tap it at an OMNY reader to pay the fare and GO. How do I switch my current order to the Commuter Card? When is the money loaded on to the Commuter Card? Largo, Florida, United States. Please read it carefully. Until payment is received for that fare, that payment method will remain blocked, even if you use other payment methods in the meantime. NYS-Ride(pronounced NICE Ride)is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. WageWorks & OMNY card Good news if like me you have a WageWorks commuter card and you are sick of swiping when everyone else is tapping. Want to pay with cash? Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. The card will say RF on the back. I am a Broker, Attention Employers: See the latest COVID relief, including COBRA subsidy and DCFSA changes, Healthcare Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (FSA), Benefit Enrollment, Eligibility and Direct Billing, Limited Purpose FSA Eligible Expenses Table, Healthcare Flexible Spending Accounts (FSA) Eligible Expenses, Health Savings Account (HSA) Eligible Expenses, Health Reimbursement Arrangement (HRA) Eligible Expenses, Limited-Purpose FSA Eligible Expenses Table. It's definitely importantly to have contactless and preferably Apple Wallet capable cards as otherwise I'll have to be touching the subway machine every time I occasionally need to buy a single Subway ride and the bus only accepts unlimited metro cards or quarters. Then add funds to your OMNY card using your WageWorks card. WageWorks salaries: How much does WageWorks pay?. The WageWorks Commuter Card is a quick and easy way to pay for qualified public transit and parking expenses. Like contactless cards, smart devices also use contactless technology. Privacy Policy. You can tap and go throughout New York City on all subways and buses. This convenient reloadable prepaid card can be used to pay for transit and parking fees. The NYC Commuter Prepaid Mastercard is accepted at transit agencies, fare vending machines, designated transit retail centers where transit products are sold, and at qualified . Instead of swiping or inserting a standard bank card, you can make transactions with the quick tap of a contactless bank card.
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