There is no limit to how many photos you take and you can then purchase access to download these images. Take advantage of the business center and free WiFi in public areas. The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. Paid for in US $ we received the hotel photos only. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Restrictions apply. What is the distance between one activity spot and the other? Good location. The best of a home combined with the best of a hotel. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. The download code is valid for 30 calendar days from the date of purchase. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. I went to the park and couldnt buy them. Help us preserve and care for our ecosystem! Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. If you want more information about your transportation please call Customer Service. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. FAQs; Customer Service. Each park has its own price for the photos pass. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Just a weird housekeeping issue I guess we had. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Promotion valid only on websites and Customer Service Centers. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. *MSI only with participating cards (banks) issued in Mexico. Get onboard the shuttle and visit it as many times as you want. DO NOT MISS THIS PARK!! BUY THE PHOTO PASS! - Review of Xcaret, Playa If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. It is essential to arrive 15 minutes before the time of pick-up. Yes, you can contact the photography customer service center. What is the maximum number of people allowed on the vehicle? I can see them but they all say sample on the and not able to download. The amphibious vehicles are limited to two adults and two children. Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico, responded to this review. What types of files are the photos that are downloaded? If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret Photo Pass | Xcaret Park | Xelfies Speed doesnt go higher than 19 mph. Special Promotions | Xavage Park Official Site Swim in the 437-yard stalactite river inside ancient caves. Our agents will help you with the pickup information or any other doubt you may have. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). 282. Yes, as long as they are in good physical shape. Access to Xplor Park is limited to children under 5 years. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. HOTEL XCARET ARTE - 105 Photos & 15 Reviews - Yelp Please verify the policy to change the date of visit or cancellations. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. I'm allergic to gluten, is there anything I can eat at the restaurants? The use of the Photo . You must present official ID (IFE) with address in Quintana Roo. No one was watching him, and yet, he smiled the whole time. Does admission to Xplor Fuego include transportation? 800 006 FOTO (3686) Prices contemplate the number of people (PAX) and the number of purchased parks. Are the downloaded files of high quality? The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. 16.32 mi from city center. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. How long is the photo/video download code available? Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. Yes, it is valid all year but is subject to change without notice. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. If you visited our Parks: foto@xcaret.com Does the Park offer activities for children over five years old? Other services (WiFi, ATM and gift shops). The minimum age allowed in Xplor Fuego is five years old. Rest areas, dressing rooms and restrooms. No, our Park tickets are not exchangeable for other products. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Hotel Xcaret Mxico. Fully refundable Reserve now, pay when you stay. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx On your PC or Mac the downloaded photo is automatically saved in the downloads folder. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). Copyright Experiencias Xcaret Hotel S.A.P.I. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. We invite you to join our program of using biodegradable and chemical-free products! The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. How many times can I download my photos with my download code? Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Access to the special ticket booth if you purchase online. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. A floating Mexican party awaits you at Xoximilco. Sorry, we dont have them on rent, neither wheelchairs nor strollers. Play it safe and take your own photos with I would have.More. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. Exact pick-up time will be confirmed when making your purchase. Dear marissaramirez,Thank you for your five-star review. Strike your best pose, smile and take as many pictures as you want during your visit. 1.- Enter your download code. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. If I book for a specific date, can I change it afterwards? Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. Every morning, around six, I saw the same young man, about 20 years old, report to Work. +1-888-675-2083. What is your Cancellation/ Refund policy? $159. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Free WiFi in public areas, a library, and express check-in are available at this hotel. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We had a great time. Yes. 2003-2023 Lexyl Travel Technologies, LLC. We dont have teachers or students discounts. The discounts are applied automatically by our system according to the date of visit. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. When I visited the Park I couldn't purchase my photos, can I still buy them? Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. No, all the activities are included in your admission. Stalactite River of 430 yards to swim inside ancient caves. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. Occidental at Xcaret Destination | Riviera Maya | Barcelo.com Children must present ID from school with address in Quintana Roo, or school report card with photograph. We are here to serve you and to meet all requests, questions or suggestions you may have. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. What is the minimum/maximum weight allowed on zip-lines? Express check-out, a computer station, and dry cleaning are also on offer. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. She didn't really explain anything. All Doubletree Hotels in Middleton, MA - Doubletree - HotelPlanner.com I made a habit of spending the very early mornings on my balcony in the hammock. 2.- A list of the albums that are included in your package will be displayed. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. and that option in not available via online purchase. Underground River Rafts of 580 yards paddling with special hand paddles. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Do I need a driving license? By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Do you have a special discount for Quintana Roo residents? . My hotel is not available for pickup, although I chose transportation to the parks. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! Solidaridad, Quintana Roo, Mexico. It is important to bear in mind that most of our activities need constant physical efforts. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). 2.- A list of the albums that are included in your package will be displayed. What types of files are the photos that are downloaded? We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Customer Service. We can provide it to you if you have your purchase receipt. I have sent multiple difference emails requesting assistance with no response. Only adult individuals aged 18+ are allowed to drive. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Xcaret Hotels | Xenses Park Official Site "Its a great place to stay . Saturdat to Sunday from 9:00 to 15:00 Hours. These are both highly recommended. This option is valid only in Mexico. What is the minimum age allowed inside the park? In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. Play it safe and take your own photos with I would have. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. You cannot paste images directly. If you buy multiple parks, the pictures taken at the hotel are included for free. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. Everything about the hotel was excellent. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. For special food requirements you may notify Customer Service at customerservice@xcaret.com or ask our hosts at the entrance of the park, they will be happy to support you. Review tags are currently only available for English language reviews. Omni Boston Hotel at the Seaport. You must have at hand your bracelets, the number of your helmet, and the date of your visit. Valet parking, a 24-hour business center, and a coffee shop are also offered. Copyright Experiencias Xcaret Hotel S.A.P.I. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. DoubleTree by Hilton Hotel Boston - Bedford Glen. Mercado never disappointed and became a staple for breakfast. Yes. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. My daughter also couldnt get enough of the steak tacos at Las Playas. You don't have to worry about your phone or asking ppl to take pictures for you. Advanced purchase discounts may vary depending on booking date and dates of stay. Yes, when you go to the restaurant, please inform your host about your dietary requirements and the chef will advise you on what to eat, or prepare something special for you. Outside Mexico. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Does admission include transportation service? We are sorry but no. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. For more information, please consult our list of products and services found in the price list section of our website. Prices and availability subject to change. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . Changes are not permitted on the day of your visit. . Sorry, we dont have Travel agents discounts in Xplor. Traveling on business? What happens if I didn't bring along the credit card used for payment? An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. 282. I was just a bit disappointed with the management/check-in. If you visited our Parks: foto@xcaret.com No problem! I will not repeat everything that has already been said. de C.V. We use own and third-party cookies to improve your experience on our website. Xel-H At what time will I be back at the hotel? MarieSamSanchezPhoto I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. The food is really good. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay What is the time for pick-up at my hotel and where should I wait? All journeys take 45 minutes. What types of files are the photos that are downloaded? No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. 2.- A list of the albums that are included in your package will be displayed. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. Can I submit my purchase confirmation on my phone and/or tablet? In case of foreigners living in Quintana Roo, FM2 and FM3. What are the payment methods to buy online? Outside Mexico. The download code is valid for 30 calendar days from the date of purchase. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. Business travelers can take advantage of the business center. Luxury Resorts in Riviera Maya | Hoteles Xcaret I really recommend this Hotel. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad . The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). I will not repeat everything that has already been said. At what speed does the zip-line travel and how long does a single journey last? The staff in the restaurants and working around the pools I had no problems with; they were fantastic. Due to the nature of the product we offer, you always have the possibility to view the photos. She answered immediately and assisted with even my most insignificant requests. The product is available to purchase at least 24 hours before you visit the park or tour. He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. Privacy Terms. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person.
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