She said, yes its a good thing. [1], On 24 March 2010, McCall's appointment as the chief executive of EasyJet was announced. [17], She is a creator of BritBox, a subscription video service venture in partnership with the BBC which launched of late 2019 in the UK. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? How would X describe you. We will also commission original content. We've just signed a big ad tech deal and we're still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether that's around disability, BAME, LGBT or whether that's around gender. This pipeline plan was a really good goal; one in five new entrants coming in will be women, which is fabulous. Some viewers were horrified. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? When youve got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while youre travelling, you can do more on your commute. My team were just extraordinary, they were a brilliant top team. The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it - I feel that is a really appropriate quote. Change is happening on screen too. One of McCalls first acts when she arrived at ITV in 2018 was to set up a diversity and inclusion council, copying a successful strategy she had used at EasyJet. Dance troupe Diversity took to the stage during the semi-finals of Britains Got Talent last year for a special performance narrating one of the most difficult years in decades. The pilots were up in arms. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. . We work closely and confidentially with our clients and our candidates to provide bespoke recruitment solutions with a key focus on C-suite, Management and Specialist Appointments. You are trying to blend people. EasyJet and the industry are better as a result of her tenure." If you say to people: 'look, there is an issue here', many people dont see the issue. She traces it back to her own experience being a senior woman in the clubby male world of business. I do think flexibility has to be both ways. In her later days at the firm, she came under fire for her own generous pay whilst staffers were forced to don hair shirts. ITV boss Carolyn McCall has raised concerns that the British cost of living crisis could start hampering broadcaster revenues at a time when they are emerging from the pandemic, while BBC. That doesnt move anything forward. ITV's Carolyn McCall on tokenism fears, Black Lives Matter and why EasyJet boss Dame Carolyn McCall to take the helm at ITVon Easyjet boss hotly tipped to be new ITV chief executive and BIG SHOT OF THE WEEK: She piloted EasyJet into the FTSE, and EasyJet shares tumble as it is hit by 236m loss due to weak What you need to know each week: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, How to find out how many stars Uber drivers have rated you, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. Its by Michelangelo and its still very relevant to us, my generation but also to the generation that my children belong to. Youve got children? In the seven years since Dame Carolyn McCall became chief executive of easyJet, she has gone from being dismissed by her fiercest rivals to winning their open admiration. The intentions are always good on screen, but its a complicated business. Thats not an excuse anymore.. I think the difficulty is making it work in busy environments. Ofcom ultimately concluded the incident didnt breach any rules and didnt pursue the complaints. You dont want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. [24] She was appointed Dame Commander of the Order of the British Empire (DBE) in the 2016 New Year Honours for services to the aviation industry. "The number of emails we got shocking." ITV stood firm in the face of. If you click on them we may earn a small commission. What's your approach to interviewing and hiring? At ITV, we are quite advanced because we have had to be from an on screen perspective. They actually then give true insights and might say I'm actually quite quiet but could also say I'm very reliable; so, you get the light and the shade not just the stuff that you expect people to say about strengths and weaknesses which can be asked in many different ways. We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. We are therefore doing quite well on screen. I had actually been thinking about it for some time.. Carolyn McCall (born September 13, 1961), British entrepreneur | World I dont think you can look at it as one thing. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. [3] She previously served as the chief executive of easyJetfrom 2010 to 2017. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. ITV Studios 2022 Revenue Jumps 19 Percent, ITV Ad Revenue Drops She said "It's quite bold, going into a market which Netflix has already been in for eight years. Her 2019 base salary was set to increase by 2.5 per cent "in line with the wider employee group". Its about everyone being treated in the same way and having the same opportunities.. In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. Do you think workplace diversity has now become embedded or is there still a lot more work to do? Carolyn McCall: I had turbulence at easyJet, but ITV is set to fly Emotional Intelligence Trainer, & Keynote Speaker - Helping people manage self-defeating thoughts that hold you back! You need to take moments for family, exercise, sport, film, travel. I think as a woman, you have a different experience but you have an experience of being treated rather oddly I think, especially as you get more senior. Theres so many good things that I feel very proud to have been associated with. The pilots were up in arms. By Ruth Sunderland, Associate City Editor For The Daily Mail, Published: 20:52 GMT, 17 July 2017 | Updated: 09:53 GMT, 18 July 2017, Dame Carolyn McCall was yesterday named as the new chief executive of ITV. Its a big cultural shift. The interviewing tells you only so much, no matter how thorough you are. The council features representatives from ITVs employee resource groups for Black, Asian, and minority ethnic employees, disabled employees, and women, among others. We're launching Britbox which is the BBC and ITV, a new subscription video service. More companies need to think about returning to work induction programs. Carolyn McCall December 2022 As ITVX banks on World Cup gold, is channel too late to streaming party? A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. This button displays the currently selected search type. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. My team were just extraordinary, they were a brilliant top team. I think as a woman, you have a different experience but you have an experience of being treated rather oddly I think, especially as you get more senior. Youve got children? Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. I dont want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. I think the Government can do something about that. I realised that we'd cracked the operational issues when I got an email at Easter. Easyjet Ceo Dame Carolyn Mccall on Transformative Leadership Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. Her package which could be worth up to 5 million includes 900,000 basic pay and a performance-linked share incentive scheme of up to 265 per cent of salary, plus a bonus of up to 180 per cent of salary. You cannot sit in an office and think that you can control whats going on because you just cant. Ad sales will drop sharply by 11% in the first quarter, broadcaster warns But we felt our talent was being attacked.. thats very exciting. Its the way you can hear whats actually going on on the ground, she said. Jeremy Clarkson's Meghan column does not impact ITV brand, says chief There is loads more work to do. The list put together by diversity and inclusion organisation INvolve celebrates non-ethnic minority executives who are championing their ethnic minority colleagues by pushing for greater representation and equality in the workplace. Looking forward to your next one! Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. "We have a global studios business and so . The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. This is the best of British content from the past so very rich content in multi services box sets. I can use that as an example of when it works but if you dont have certain elements in place it can cause quite a lot of issues, so its got to be thought through, its worked through in detail to be effective. I think the principle is a good one. Dame Carolyn McCall, CEO of easyJet, the low-cost airline, has no office to call her own in the large, very orange building known as Hangar 89, where we meet. Ill never forget merging The Observer and The Guardian and also when I sold Auto Trader to Apax and got a load of money for the Guardian. [8] She was said to prefer a "pragmatic approach to human resources rather than politically correct niceties". What is really good is they do speak really openly about things.. There is therefore that important thing of chemistry, instinct and intuition that comes into play. She said, yes its a good thing. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what you're trying to do. They actually then give true insights and might say Im actually quite quiet but could also say Im very reliable; so, you get the light and the shade not just the stuff that you expect people to say about strengths and weaknesses which can be asked in many different ways. This pipeline plan was a really good goal; one in five new entrants coming in will be women, which is fabulous. None of this did her any harm, and nor did a slump in shares and profits last year at EasyJet when she complained Brexit and the falling pound had cost her 40 million, though the stock market value has since revived. This has been easyJet's headquarters at London Luton Airport in Bedfordshire since 1995. But McCall, guided by her mentor, Caroline Marland, Fleet Streets first female advertising director, soon had the cash-registers ringing. Do you think it would take government legislation to assist women to return after maternity? Adjusted profit before tax for the year fell 13 percent to 672 million . Turbulent takeoff for easyJet's new boss - the Guardian If I know people who they've worked with, I will sometimes ask what would X say about you. This thing about positive action has been quite a big galvaniser internally.. Was there a Who or a What that inspired you to develop a career in business? What I hear repeatedly is once you have your second child and youre looking at childcare, it becomes very expensive, because youre paying for that childcare out of your taxed income and youre often paying two taxes because if you have a nanny or extra childcare support, youre paying tax on that as well. describing an influencers road to success, but with much humility on the way. Yours sincerely Captain XX. ITV CEO Carolyn McCall Takes 64% Pay Cut During Covid Crisis - Deadline Thats all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. Do you think it would take government legislation to assist women to return after maternity? ITV. McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. ITV chief Carolyn McCall talks hiring tactics, leadership strategies This is Money is part of the Daily Mail, Mail on Sunday & Metro media group, I have always been very organised but now I am hyper-organised as a result of having a family. P.S. I dont think Ive really changed that much in terms of how I approach leadership and management. So, exciting times in a very changing media landscape with new challenges and opportunities. Regulator cleared Mr Morgan . Rawcliffes addition to the board has been very good, McCall said. Few would be brave enough to risk making an air-hostess joke these days. During her tenure the Manchester Evening News and regionally based business were sold to Trinity Mirror, and a 49.9% stake in Trader Media Group was sold to Apax Partners, in a deal that valued the business at 1.35bn. Heavens, she even survived winning Veuve Clicquot Business Woman of the Year in 2008, an accolade that has felled several others. Her appointment to one of the most important jobs in TV, coinciding as it does with the unveiling of the first female Doctor Who, is either a triumph for equality or an outrageous assault on the natural order of male supremacy, depending on your viewpoint. into good job utv night office in Belfast women wanted in life. The performance touched on COVID-19 but largely focused on the Black Lives Matter movement. Ive learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. Dame Carolyn McCall, DBE - Chief Executive of ITV - LinkedIn Carolyn McCall (credit: Rex Features) Steve Clarke profiles ITV's new CEO, Carolyn McCall, and examines some of the challenges facing her. But its very nice for ITV I think.. Carolyn McCall - Wikipedia Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. I tend to try and see people formally and informally especially when Im recruiting directors. Its about everyone being treated in the same way and having the same opportunities.. [23], In June 2014, McCall was awarded a Doctor of Science Honoris Causa by Cranfield University in recognition of her outstanding contribution to the aerospace industry and her distinguished achievements in international business. By Rebecca Marston. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didnt approve of. The council features representatives from ITVs employee resource groups for Black, Asian, and minority ethnic employees, disabled employees, and women, among others. I think the principle is a good one. We need to represent the diversity of the people who are viewing it. But we felt our talent was being attacked.. Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. This is due to the "virtuous circle" that more ITVX shows will create, explained McCall. Prove what Britain's worth, says MAGGIE PAGANO: Over last 20 years or so UK investors have fallen out of love with British equities, Services sector returns to growth but prices keep rising as firms face sharp rise in food costs and higher wages, How I became a 'Popular Investor' followed by others: Businessman who has averaged a 21% annual return since 2015 reveals how he invests, Become a neighbour of Clarkson's Farm: Three Cotswold houses for sale in Chadlington - the village by Diddly Squat. What will Liz Truss mean for the stock market and investors? If you're told to do one thing you do it. ITV publicly committed to improving minority representation both on screen and within its organisation and to do so faster than had been planned. In 2014, she was awarded a Doctor of Science Honoris Causa by Cranfield University in recognition of her outstanding contribution to the aerospace industry and her distinguished achievements in international business and was appointed Dame Commander of the Order of the British Empire (DBE) in the 2016 New Year Honours for services to the aviation industry. [25], Last edited on 21 November 2022, at 02:29, Department for Business, Energy and Industrial Strategy, Officer of the Order of the British Empire, Dame Commander of the Order of the British Empire, "Carolyn McCall takes up post as first woke female chief executive of ITV", "McCall, Dame Carolyn, (Dame Carolyn Frawley), (born 13 Sept. 1961), Chief Executive, ITV plc, since 2018", "Guardian group chief executive Carolyn McCall to join easyJet", "Guardian of the people Personnel Today", "FTSE 100 diversity boost as Brittain named Whitbread boss", "Carolyn McCall wins over critics in 7 years at easyJet", "5m goodbye for departing easyJet chief Dame Carolyn", "EasyJet CEO Carolyn McCall to step down", "EasyJet Picks Surprise Successor to Outgoing CEO Carolyn McCall", "Carolyn McCall to become ITV chief executive", "Dame Carolyn McCall: meet the ITV boss who tackled an EasyJet meltdown and rewrote TV history", "ITV boss Carolyn McCall earned 3.7m in 2018", "ITV boss: 'We're fighting for every eyeball', "Great escape: A crash course in summer holidays", "BBC Radio 4 Woman's Hour The Power List 2013", https://en.wikipedia.org/w/index.php?title=Carolyn_McCall&oldid=1122988107, This page was last edited on 21 November 2022, at 02:29. Carolyn McCall has the air miles to run easyJet She was offered a job on Kevin Kelly's Business magazine. I remember coming out that room thinking this is amazing. McCall was a non-executive director of Lloyds TSB (20082009), New Look (19992005, a position to which she was reappointed in 2010); and Tesco (20052008), a position from which she resigned after Tesco sued The Guardian for libel. The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? The comments below have not been moderated. I don't want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. I start my day very early, but I've also been able to drop my kids off at school. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: - strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. It's a huge job and they are job sharing. Borrowing on cars balloons to record levels: Some 41BILLION was locked up in motor finance last year - is this a worry during a cost-of-living squeeze? You don't want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. Its quite bold, going into a market which Netflix has already been in for eight years but it's not Netflix. You never could unless you're in the armed forces where command and control works. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. McCall, who lives with husband Peter Frawley, an entrepreneur, in Hertfordshire, eventually became chief executive of Guardian Media Group while bringing up her children. [9] McCall became one of five female CEOs of a FTSE 100 Index company. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. Cowgill House, Gisburn Road, Sawley, Clitheroe BB7 4LH, +44 (0) 1200 401201 After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. This often tends to be about women, because it is usually about families and childcare, but it could also be about carers, about men returners, or individuals looking after older parents. Carolyn McCall - Chief Executive @ Guardian Media Group - Crunchbase But McCalls flight-path to the top has not been smooth. How do you think Human Resources should operate within any business? She traces it back to her own experience being a senior woman in the clubby male world of business. 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I know this is probably not a very popular thing to say and I know it's not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. More companies need to think about returning to work induction programs. What do you see as your biggest career highlights or achievement to date? We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. Michael O'Leary, the . For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. The chief executive of ITV said Jeremy Clarkson's comments about the Duchess of Sussex "do not wash over" and negatively impact the brand. Despite soaring revenue in the first half of this year, Carolyn McCall, chief executive of U.K. broadcaster ITV is taking a cautious approach. How would X describe you. It can be hard coming back to work. I think its all about the individual. We werent on time, customers were very unhappy, we were cancelling flights in the middle of summer, cancelling peoples holidays, it was really miserable. One thing I know for sure is that if you don't bring people with you and they're not aligned about strategy then actually they just go off and do their own thing. [15] The company appointed Johan Lundgren, then deputy chief executive of TUI Group, as her successor. You never could unless youre in the armed forces where command and control works. That's because of technology. There's not one moment at ITV yet because I've just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. So, exciting times in a very changing media landscape with new challenges and opportunities. McCall was a non-executive director of Lloyds Trustee Savings Bank (2008-2009), New Look (1999-2005, a position to which she was reappointed in 2010). You can have an amazing individual who ticks every single box, but if they can't get the team onside and the rest of the team don't really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team.
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