Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. You only need to follow the steps carefully, and you should be able to sign in to your account again. Did this under Settings gear, Accounts, My Info. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! You wont be able to access your account, and you will receive this error. Sign in with your Microsoft account and password. I had an email and trying to log in and it says - answers.microsoft.com To learn more, see our tips on writing great answers. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. Youre trying to login and get an error like this: That Microsoft account doesnt exist. I hope you were able to figure out what was wrong with your account. Microsoft account does not exist. : r/Minecraft Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. I am not using Outlook anymoreOn Mac the Search function also was not working. I haven't been able to find a way to set that up right out of the box, though. I believe I've got the bottom of it. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. It keeps happening. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. In this guide, we will show you the possible causes and potential solutions to this issue. But, I get a message saying "The Microsoft account doesn't exist. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Microsoft blocks Excel XLL add-ins at last! I have had trouble logging in due to the fact the password *** read more Another important step is to verify every input. Asking for help, clarification, or responding to other answers. Maybe this helps. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. A Office 365 account is used for activating Office, not to logon to Windows. Clear the cached data to refresh the login portal using the below steps. It then asked me to create a password so I backed out thinking it wouldnt work. 4. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). For the question by Ramhound see. Now hover over History and click on History.. FIRST: carefully check that the email address is exactly correct. Is it correct to use "the" before "materials used in making buildings are"? Hi so i restarted my HP laptop and i'm setting it up. This worked in half a second. At the moment, neither error message nor the logins show the important difference between the two types of login. For example, trying to use a personal login for a business-only service. 6. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. MS also keeps linking my work and home accounts. Not associated with Microsoft. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. I have a small business and I set up the network a few years ago. I've also tried an O365 works account I have after . What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Choose the account you want to sign in with. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. You can unsubscribe at any time, of course. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Select Reset password below. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. In-depth step by step guide [with screenshots] Check device enrolment. Go to Microsoft Certification Dashboard. @harrymc: there's a chat going on as well. We needed to join to the domain, first. Well, cached data stores all previous elements of data preventing access again. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. I worked around it.. I am not even sure if that would work anyway. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Enter a different account or get 7 Easy Fixes to User Does not Exist [Microsoft, Outlook] - Windows Report Enter a different account or get a new one" when opening outlook through Power Automate. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. I am baffled by this. Enter a different account or get a new one" when opening outlook through Power Automate. This is also happening to me. When I go to "make a new one", it says that the account already exists and that I should try logging in. From there, check to see if your device is enabled. Click on More options, illustrated by three dots. What do I do? If not, select the checkbox next to the device. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Activation error That Microsoft account doesn't exist - Office "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Check out the latest Community Blog from the community! Fix the damned product I pay for every single year, again and again and again. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Can't access your account? Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit 2. For Windows devices, try the following troubleshooting methods. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Keep up to date with current events and community announcements in the Power Automate community. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . T he works account does exist and is used to access an Azure subscription. On Your Dashboard, click on click Schedule next exam button to select your exam. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report The error message isnt well worded heres better text . Hi Lael! Hence, logging in with the affected account (Alias) will trigger the user ID error. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Office 2021 all you need to know. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. I decided to created another new Email account and start switching the good email to the new account because . Check products or services. How To Choose Knowledge Management Software For Windows. Go to https://portal.office.com/account to check which Office version and edition you have available. my email address is - ***removed*** ***Personal information deleted by the moderator. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. But every time, I got this error: "That Microsoft account doesn't exist. 03-22-2022 03:50 PM. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Hey, so yesterday, I tried logging in into Minecraft. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Enter a different account orget a new one. A local account is like setting up another user, but it's only on that one computer. That Microsoft account doesn't exist. Enter a different - YouTube Now click on a user account. 5. I'm just trying to play some minecraft. If its you, go back and sign in. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. The problem is Microsofts badly documented difference between a work/school login and a personal login. Another method would be to open any Office 2016 or 2019 app and create a new document. It definitely is an Office 365 account that was being used to log in in the previous computer. "That Microsoft account doesn't exist. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! While it may look as if the account is incorrect, but there can be other reasons. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. It says that Microsoft account doesn't exist, but upon creating a Microsoft Outlook allows you to create an alias for your email account. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Has anyone found any fix for this? A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. That Microsoft account doesn't exist. Enter a different email address Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. You can also get this prompt if your Microsoft account has been deleted for some reason. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. There are various factors that can cause the Microsoft account doesnt exist issue. Hopefully this will help somebody at a future time. Restart the device, and install from https://portal.office.com/account to get the correct version. That Microsoft work or education account doesnt exist. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? 3. Explore subscription benefits, browse training courses, learn how to secure your device, and more. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. Report abuse. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? How can a Microsoft account login (email address) both exist and not exist at the same time? Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Now click on "Azure Active directory" you may need to click on "Show all.". No account? Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Run the SaRA package to uninstall Office. The email or username you entered does not exist. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. These computers were set up for organization and the one I re-installed I set it up for personal use. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Enter a different account or get a new one. please check that you have typed your email or username correctly. If so, please select work or school account and . Windows 11 how to upgrade. I was having issues accessing my work/school account in the Calendar app on Windows 10. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. GC. The Microsoft account you entered does not exist - The Windows Club If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. I do not know how they are translated in English it was something like "experience online content". Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Microsoft account doesn't exist error but it should be I then tried my email and the system worked. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. Business Tech Planet is compensated for referring traffic and business to these companies. Choose from the options provided on why you need a password reset, then click Next. Username lookup. I have the same problem. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? This is also happening to me.