On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. The implications for my own role at StubHub were uncertain. Stubhub serves customers worldwide. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. We'll do our best to get back to you in the next 24 The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. All Rights Reserved. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. How to Contact StubHub: Customer Service for Buyers and Sellers StubHub's Field Operations Its possible that someone with an identical problem has posted for help before. StubHub - Elliott Report The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Somehow, Id have to navigate us through it. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. StubHub corporate office address : StubHub We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. How do I contact? These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. StubHub gets a lot activity from users on Facebook than it does on Twitter. Alternatively, Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. In 2017, eBay enabled $88 billion of gross merchandise volume. Call 1-866-788-2482. Picking up your tickets at one of our Last Minute Service Centres? The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. This was not just bigit was unprecedented. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. The corporate office phone number is 415-222-8400. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Thanks for your message we aim to get back to you within 24 hours. WebHow To Contact StubHub Corporate Office Headquarters. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. The more I learned about StubHub, the more excited I became. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real The transaction, subject to customary closing conditions, is expected to close in mid-2016. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Being OK With Spectacular Failure. They mention on their website that you should call their normal customer service number to ask about adding an event. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. Pro tip: Each number appears to go to a different department. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Enjoy! She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. If a crisis like this had hit us earlier, wed have been in better shape to weather it. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. WebStubhub, Inc. operates as an entertainment ticket agency. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. wikiHow is where trusted research and expert knowledge come together. StubHub Email Format | stubhub.com Emails - RocketReach The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. How do I get my tickets back if they didn't sell? For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Buy Sukhinders Book! As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. 3 if you sold tickets already and have an issue. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available StubHub Corporate This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. In March, the entertainment industry crashed. Eric Baker Founder. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Our RSS feed includes all eBay news articles published on this website. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. San Francisco, CA 94105 USA. Personally, though, I found it disappointing. Find startup jobs, tech news and events. Personally, though, I found it disappointing. Londons Investment Appeal Is Unraveling as Arm Heads to the US, UN report: Modern weapons being smuggled to Haiti from US, British Parents Turn to Home Equity to Help Young Buy Property, Japanese Unions Seek Biggest Pay Rise in 25 Years for Workers, Sorry, Fed, Most US Mortgage Rates Were Locked In During Pandemic Lows, Federal Grants Aim to Reconnect Communities Divided by Highways, Amazon Is Closing Its Cashierless Stores in NYC, San Francisco and Seattle, China E-Commerce Giant JD Set for $1.4 Billion Discount Spree, In Blacklisting Inspur, US Targets Partner Used by Intel and IBM, OpenAI Rival Stable Diffusion Maker Seeks to Raise Funds at $4 Billion Valuation, Between Rounds of Golf, Trumps Searching for the Perfect DeSantis Diss, Your Saturday UK Briefing: Sunak Chalks Up a Win as the Budget Looms, Harrods Shrugs Off Recession Fears as Rich Get Richer, FT Says, Wealthy NYC Family Feuds Over $258 Million Madison Avenue Sale, Tom Sizemore, 'Saving Private Ryan' Actor, Dies at 61, The Exhibit Reality TV Show PittingArtist Against ArtistIs No Masterpiece. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. I ordered tickets but can't view them online even with the access code. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Email Address. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Then came the coconut, an event none of us could have predicted. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. StubHub Corporate Office Headquarters Musk Made a Mess at Twitter. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. 2697 Lakeville Rd. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Evaluating all of these factors, I agreed to join the company. Come join us to plan your next live event experience! {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/89\/Contact-StubHub-Step-2-Version-2.jpg\/v4-460px-Contact-StubHub-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/8\/89\/Contact-StubHub-Step-2-Version-2.jpg\/v4-728px-Contact-StubHub-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/75\/Contact-StubHub-Step-3-Version-2.jpg\/v4-460px-Contact-StubHub-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/75\/Contact-StubHub-Step-3-Version-2.jpg\/v4-728px-Contact-StubHub-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ea\/Contact-StubHub-Step-4-Version-2.jpg\/v4-460px-Contact-StubHub-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/ea\/Contact-StubHub-Step-4-Version-2.jpg\/v4-728px-Contact-StubHub-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/72\/Contact-StubHub-Step-5-Version-2.jpg\/v4-460px-Contact-StubHub-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/72\/Contact-StubHub-Step-5-Version-2.jpg\/v4-728px-Contact-StubHub-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/00\/Contact-StubHub-Step-6-Version-2.jpg\/v4-460px-Contact-StubHub-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/00\/Contact-StubHub-Step-6-Version-2.jpg\/v4-728px-Contact-StubHub-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/73\/Contact-StubHub-Step-7-Version-2.jpg\/v4-460px-Contact-StubHub-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/73\/Contact-StubHub-Step-7-Version-2.jpg\/v4-728px-Contact-StubHub-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ee\/Contact-StubHub-Step-8-Version-2.jpg\/v4-460px-Contact-StubHub-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/ee\/Contact-StubHub-Step-8-Version-2.jpg\/v4-728px-Contact-StubHub-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-460px-Contact-StubHub-Step-9.jpg","bigUrl":"\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-728px-Contact-StubHub-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. the exact pickup location and times. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. At StubHub, our mission is simple: help fans find fun. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Copyright 2021 by Sukhinder Singh Cassidy.
StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Contact Us - Questions or Comments / Quicklees On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract.