Disney offers a sort of butler service for its concierge-level guests. Personally, we are happy to go on our own when they let you. Handy when away from your cabin to call cabin mates or order services. But if you're cruising The Haven, you're in for a special treat. You. Or relish a quiet moment after the kids retreat to their room. phone to call my cabin mates - it works ! The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. These stories will help: A beginners guide to cruise line loyalty programs. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Have your butler arrange a culinary feast in your dining area. Yacht Club suites also come with a personal butler available 24 hours a day. Is Disney Cruise Line concierge level worth it? One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. You can book a Concierge-level cabin to unlock . You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. The concierge can also help you plan special occasions and celebrations. Pride of America cabins and suites | CruiseMapper (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Please view our advertising policy page for more information. one night we stayed in to watch one and ordered pizza. Part Time Real Estate, Leasing Consultant. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. hoping our third time in april actually results in an escort! They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If people keep their expectations down a little things would be better for all. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Learn more. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. A butler, on the other hand, is much more focused on your in-cabin experience. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. We used the butler very little outside his duties, most of which could easily have been done by the room steward. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. To add to the above, your butler and concierge are shared with other guests. What is being described on this thread is reality. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. The Maite'd was appalled and informed us.the butler will do that. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. to observe the boarding process and see how smoothly it worked. Our points-obsessed staff uses a plethora of credit cards on a daily basis. //]]>. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. LauraS The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. It will likely also be in accordance with the level of personalized service that you recieve. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Therefore, most passengers generally tip with cash. I would have found that to be unacceptable too. Norwegian Encore Deck Plans, Layouts, Pictures, Videos 301 Route 17 N, Suite 1150, Rutherford, NJ While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Celebrity Cruises is one of those lines that offer both concierge and butler service. Celebrating a birthday, anniversary or honeymoon? By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. 19952023, The Independent Traveler, Inc. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Cost includes $12.95 plus applicable local sales tax. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. They also explain how you access certain parts of the ship so, for . There is another thread about tipping the Butler good luck with that one. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. We expected beggars on the streets of the big cities but not on the ship. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Guide and tips to Norwegian Cruise Lines The Haven. This is a question that we are often asked by guests. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Luxury bath products in stateroom bathrooms. Norwegian Sun cabins and suites | CruiseMapper The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Your daughter's Quinceaera is a special event in life. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. Learn more. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. It is a cruise ship not Downton Abbey. No. Enrollment required. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. By continuing to browse the site you agree to our use of cookies. Find the right card for you. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. Plus Ups are excluded. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Special Haven menus for The Haven Restaurant and in-suite dining. They also handle your priority disembark at the end of the trip. 957 sq. As each course came out the butler delivered it to the room. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. The help and assistance 24-hours a day, of a trained and certified butler. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Just up the tip. Hello all, my parents (90 and 77) still enjoy cruising. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Here are a few threads that might help (some even with pics! If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. I think he'd be too busy around at yours, thank god! NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine).