Wow. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. I would gladly push this refrigerator to the curb. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. We tried cleaning the coils and is still didn't work. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. i purchased a LG double door refrigerator at Home Depot. The compressor failed August 2022. Customers stuck with repair bills after new Sears refrigerators stop Would certainly like compensation not only for repairs, but for all the lost food. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. Please add me if/when a lawsuit comes up. ft. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. On Dec 14 the temp started to climb . I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Compressor never begin cooling or freezing. I'm furious now. July 20, 2022, the refrigerator stopped working, food ruined. None available. Part and labor is expensive to replace. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. (about 2008). I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. ft. The least efficient appliances consume 115% more than the common. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Nope, didn't have $ to get fixed. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Someone needs to be held accountable! bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Yet its been a week and our refrigerator still does not work. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. High-level performance from this low-cost Kenmore freezer fridge. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. The refrigerator and freeze just stopped working. My Kenmore Elite 74015 30.6 cu. What a disaster. Production date says 2019.05. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Repair was 1500.00 and it worked for about 2 weeks. I thought this would last my family at least 10 years but only 5. I always bought appliances from Sears and even worked at one location as one point. Description. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. The unit was made by LG for Kenmore. Then ice maker went out a month later. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action . If anyone starts a class action lawsuit pleas include me in that group!! Tried to cut back. I could hear motor start but soon no sound. 795.72493.611 was the model number. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Ill never buy another Kenmore or LG product. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Never again! Kenmore Elite 51823 Refrigerator Review - Consumer Reports After 4 years the compressor gone bad. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. This will turn off the refrigerator's controls. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. I bought a Kenmore Elite 73133 refrigerator in May 2015. Was told there was nothing that they could do. Amazon.com: Water Filter Kenmore Elite 795 Your email will only be used if a response is needed. LG nor Sears will act. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. There are plenty of other folks who could use to be in on it from what I have read. Compressor has failed in August of 2022. Called LG who sent out a repairman a week or so later. Please help!! The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Total bill would be 812.00. Kenmore Refrigerator Compressor Failure Class Action Lawsuit - reddit This is ridiculous especially seeing that they have known about these compressors for quite awhile! Kenmore elite refrigerators model number 795 - Best deals on refrigerators I owned for about 5 years. Most common Sears Kenmore Elite refrigerator parts that need replacing. I have been without a refrigerator since May 23,2021, it is now June 10.2021. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. Kenmore review: kenmore elite model 795.74043.412. What a rip off, these foreign products are to the American Consumer. I'm being told the compressor is on back order so it could be a while. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. June 2019 does not work, lost everything in it. Purchased a Kenmore Elite model 795.74025.412 in 2016. I AM LIVID!! What Size Is My Kenmore Refrigerator? (Averages and Size by Model It is less than 5 years old. Amazon.com: water filter kenmore elite 795. . Complaint has been file with The State Attorney General. The following Monday we waited for the repair man for most of the day. ft. KENMORE 795. 72063.11 SERIES SERVICE MANUAL Pdf Download The repair tech said the LG compressor was shot but not worth repairing. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. I would be out $1100 for repair. After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. It covered everything. I had to actually take a picture of my inside label of frig with the warranty book next to it! We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. After leaving the refrigerator compressor did not reach the point of cooling or freezing. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. Again now March 2020 same issue. That warranty will cost us $600.00 a year. 3 months without a fridge! Kenmore elite refrigerator model 795 recall. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Sears will only cover the cost of the compressor and not the labor, etc. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Sears tech just came out - I could literally copy and paste the response made by martin polland. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Can't get service call from Sears until July 8th. Sears / Kenmore Elite Refrigerator . In January 2019, the compressor failed. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! My Kenmore French Door Bottom Freezer (model 795.7730) Is Made By LG!!! I have a kenmore/LG trio refrigerator purchased in 2016. now the ice maker fan has another error. It had stopped cooling. How to Reset Kenmore Refrigerator - Ready To DIY Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. I bought brand new refrigerator from SEARS, model 51833,January 2016. Another year later and we are having the same issue. We purchased it again the following year, and again. Been going back and forth with Sears but basically I out almost $1000. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . Repair app in 2wks. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. LG KNOWN by another nameKENMORE ELITE. ENERGY STAR. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Check the Light Bulb. Both read 60' Fahrenheit. I have thrown more food away in the past year, limping this thing along. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Estimate he gave me for parts and labor is $1,100. This mode is navigated by pressing two buttons on the display panel. I want a new one as well. They would not take responsibility and would not put me through to Customer Relations. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Down to $750.00, after having to buy an extended warranty. It's only 3 1/2 years old. Even though the compressor is under warranty, it will cost approx $1500 for this repair. Is there anyway we can get some money back towards another refrigerator? Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Same issues. Called sears and emergency appointment set up for week later! I finally somehow was able to get an appointment scheduled. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Right before Christmas 2021, it stopped working and lost all of our food. I bought a Kenmore Elite 12/04/2015 for $2,872.58. This is well over $1000. Sears says Kenmore. We had no problems with it until January 2022. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! I am not done yet I want the thing repaired for free my money back. Didn t see number on recall list but should be. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. I purchased Kenmore Elite refrigerator 2017. Terrible service and cost from Sears. How is this company allowed to stay in business? I called Sears and they said they have to fix everything it could be before they would replace compressor!! Upset & Disgusted!! Defect Diagnosis Function. Refrigerators should last more then 2 yrs. 210) everything was good until 4 months ago when the ice maker stopped working. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. COMPRESSOR wnt out 10 weeks ago. It is just ridiculous how much I have had to go through to get a technician. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. My Kenmore Elite refrigerator was purchased in 2015. AVOID BUYING LG products. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Kenmore Elite 795.7103 Series Use And Care Manual Bought my Kenmore Elite May 2019. Have there been any class actions against Kenmore? Customer service is just a bunch of dopes and you never get anywhere. I have model number LMXC23746S. We purchased this item from Sears 5/2017. stop producing cold. I was informed by the technician I had an LG and not a Whirlpool. Put everything back together. Do we qualify for the class action suit? I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. Will not ever buy anything from them again. I bought a Kenmore elite model number 253.44743110 from sears. I have call several times. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Ordered it and another week until the origional repair guy came back and replaced the condensor. Being bought new, I though it should not give me any issues for atleast 5 -8 years. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. $1100 to fix. Sears products and LG as gone down hill. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I didn't spend Kenmore Elite money to get an LG but that's a different story. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Is this refrigerator model in any kind of recall. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. I have photos. Actually the main issue is the lack of customer service / help from LG and A&E. Labor should also be covered for a faulty part.